February 2017
I play the sims on my Mac Book and I barley got into the sims 4 and I love it but it's just that all my sim's photography turns out pitch black like nothing shows up. I've tried taking the pictures with their cell phones, all three different camera choices, the photo studio, I even got her to the level 10 in photography but still nothing. Please whoever thinks they know how to fix it please reply.
February 2017
@jesval97 merged with a post already existing about this. Please have a look at the solution for a work around.
February 2017
i am experiencing this as well and have been for a couple months. i have read almost ever forum post i could find but nothing worked. i'm on a mac, and i contacted EA support and they said it was most likely a mac problem, i would like to get this fixed !!
thank you,
anneke
February 2017
Hi @wwallruss
merged your post with the mac thread on the issue.
It's related to Retina display. Turn that off until EA can fix it.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
February 2017 - last edited February 2017
Darn I hope they fix it soon, the Issue still remains. I just lost three Masterpiece portraits today.
That's just weird too me. This Glitch has been happening to others since October? but for me this glitch started happening, for me, in the midst of January...
I'm conflicted now... Weighing the options of Playing with Retina Display on and have a clear crisp game, and no paintings, or Play With it off, and have a fuzzy game with my house decorated with paintings and photographs.
If It's more Likely Apple's problem and not EAs...
March 2017
Turning off retina makes my game look strange, is there any other way to fix it? My pictures turn black right after i take them. Im on a mac and its really sad, because i love taking pictures and its annoying that i have to turn off retina everytime. I lost wedding and baby pictures i can never get back.
March 2017
I merged your post with the mac thread.
Maybe you'll find some other solution in this thread. I don't know of any
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
March 2017
THIS WORKED FOR ME! Retina display was the thing that was making my photos not turn out. THANK YOU SO MUCH. x
March 2017
March 2017
@athenavee wrote:
This is obviously a bug.
Yes it is unfortunately.