January 2017 - last edited January 2017
my photos are not working they are turning black? I NEED HELPP?? AND ALSO I DONT KNOW HOW TO TURN OFF RETINA DISPLAY..... someone said it works??
btw im mac someone help
January 2017
Hi @AmyMELON
should be an option in your graphics options (Retina Display)
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
January 2017 - last edited January 2017
My photo's are still black, afther i turn off and on the retina display. Not having the same problem with paitings, there ok.
I contacted EA but they don't answer.
Someone knows? / I have mac
January 2017
January 2017
Hi,
I have the same issue and when I turn off retina display, I have to change the resolution ratio, and after that, the photos aren't black anymore but become very indistinct.
So I wonder if this issue will be solved or not, if yes, when.
And I really want to know if there is any mod that can fix this bug.
Could you help me with that?
Thanks!
macOS Sierra 10.12.2
MacBook Pro (Retina, 15-inch, Mid 2014)
January 2017
So, less than a month ago, I bought this game. This has already happened once to one of my paintings, but now its happened to all of them. All of the paintings that where painted from reference have turned black. I have no Idea how to fix it, and although it's just a game, I'm rather fond of those paintings, since some of them won't be able to be recreated. Someone please help me.
January 2017
@ilovecats175 are you on Mac or on Windows? And do you have CC/mods?
January 2017
Tagging @ilovecats175 for feedback on OS
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
February 2017
February 2017
@Belladonna1995 merged with a post about this, please see the solution for the work around.