Re: Unrecognized Graphics Card Mac

by Bluebellflora
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Original Post

Unrecognized Graphics Card Mac

★★★ Novice

I have a new Macbook Air Retina and TS4 refuses to recognize my graphics card. Is there anything I can do?

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Re: Unrecognized Graphics Card Mac

@Xaneathmar

Does the game not load? Usually it will still load even if the chip is not recognised in the game.

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Re: Unrecognized Graphics Card Mac

★★★ Novice
@Bluebellflora
Yes, it does load, but it sets all of my graphics settings to the lowest possible. When I try to move them up it asks me to restart my game, then resets them again when I do.
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Re: Unrecognized Graphics Card Mac

@Xaneathmar

Hmm, that's not good. Could you give me the Device ID of your Intel chip:

1. Click on the Apple then About This Mac
2. Click on System Report
3. Click on Graphics/Displays in the left side menu
4. In the right hand pane you will see your Intel chip and below that information about the chip. Please could you post the Device ID here?

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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