Unknown error in The Sims 3

[Glaceon484]

Everytime I try to Download something from my Purchase History To my game a Tab pops up that says "Unknown Error occurred" and then The Sims 3 quits on its own!! I have several expansion Packs and when I open The Sims 3 over the Expansion Pack the game launcher opens, but without the content from the store Please Help!!!!!

[caspinwall · Accepted solution]

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@Glaceon484 wrote:

Everytime I try to Download something from my Purchase History To my game a Tab pops up that says "Unknown Error occurred" and then The Sims 3 quits on its own!! I have several expansion Packs and when I open The Sims 3 over the Expansion Pack the game launcher opens, but without the content from the store Please Help!!!!!

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Hi

Are you running the game on Mac or PC? We are asuming a Mac, as the 'unknown error' is usually only seen on Mac. If you are on PC, please say so and I will get different help for you.

When downloading from your Purchase History, be sure to have the game launcher open first.

Also make sure you are frequently resetting your RAM - the launcher uses a huge amount of free memory and if it runs out (which it will very quickly), it can crash. You can find out how do do this on the link below.

http://bluebellflora.com/the-sims-3-on-a-mac/resetting-ram-during-gameplay/

Caspin

[caspinwall · Accepted solution]

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@Glaceon484 wrote:

Everytime I try to Download something from my Purchase History To my game a Tab pops up that says "Unknown Error occurred" and then The Sims 3 quits on its own!! I have several expansion Packs and when I open The Sims 3 over the Expansion Pack the game launcher opens, but without the content from the store Please Help!!!!!

---

Hi

Are you running the game on Mac or PC? We are asuming a Mac, as the 'unknown error' is usually only seen on Mac. If you are on PC, please say so and I will get different help for you.

When downloading from your Purchase History, be sure to have the game launcher open first.

Also make sure you are frequently resetting your RAM - the launcher uses a huge amount of free memory and if it runs out (which it will very quickly), it can crash. You can find out how do do this on the link below.

http://bluebellflora.com/the-sims-3-on-a-mac/resetting-ram-during-gameplay/

Caspin

[boots3024]

Good morning! I am having close to the same issue, but i cannot open the launcher. I had to re-download everything thanks to my Mac crashing and now i have re-installed and when i try to open the launcher it gives me the unknown issue pop up. I cant figure out what ive done wrong. 

[Gensandwich25]

how do i use the launcher?

[savannahdiamond]

me too! This is my exact problem!