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Re: Unknown Error on Launch (Sims 3! HELP!)

by lilliantcg
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Unknown Error on Launch (Sims 3! HELP!)

★★★★ Novice

I have a new 2017 MacBook Pro with 8GB Ram and 256G storage. I have almost all of the expansion packs downloaded along with the game. Whenever I try to launch the game it says 'Unknown Error'. If anyone has any information or help please let me know.

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Re: Unknown Error on Launch (Sims 3! HELP!)

The Unknown Error message is to be expected when installing certain packs (Ambitions, Late Night, Fast Lane, and Outdoor Living) on macs.  Certain files do not get copied from one pack to another, so you have to do it manually.

 

https://answers.ea.com/t5/The-Sims-Mac/CURRENT-ISSUE-Sims-3-Unknown-Error-in-El-Capitan-Sierra-High/...

 

If you're missing an alias for one of the packs (they should all be in your Applications folder alongside the alias for the base game), you can manually create it as well.

 

https://answers.ea.com/t5/The-Sims-Mac/CURRENT-ISSUE-Sims-3-Unknown-Error-in-El-Capitan-Sierra-High/...

 

It's probably not the immediate cause of your issues, but it would still be a good idea for you to manually patch to 1.67 using the digital download version of the Super Patch.  Even if the game thinks it's already updated, it might not be, and patching again won't hurt.

 

https://bluebellflora.com/sims-3-manual-super-patch-for-mac-1-67/

 

If you're still having problems, please list your computer's processor and graphics card(s), as well as which OS you're running, along with whatever troubleshooting steps you've already taken.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.

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Re: Unknown Error on Launch (Sims 3! HELP!)

★★★★ Novice

By the way I'm running High Sierra version 10.3.3. If you need more information let me know.

Message 2 of 3 (150 Views)

Re: Unknown Error on Launch (Sims 3! HELP!)

The Unknown Error message is to be expected when installing certain packs (Ambitions, Late Night, Fast Lane, and Outdoor Living) on macs.  Certain files do not get copied from one pack to another, so you have to do it manually.

 

https://answers.ea.com/t5/The-Sims-Mac/CURRENT-ISSUE-Sims-3-Unknown-Error-in-El-Capitan-Sierra-High/...

 

If you're missing an alias for one of the packs (they should all be in your Applications folder alongside the alias for the base game), you can manually create it as well.

 

https://answers.ea.com/t5/The-Sims-Mac/CURRENT-ISSUE-Sims-3-Unknown-Error-in-El-Capitan-Sierra-High/...

 

It's probably not the immediate cause of your issues, but it would still be a good idea for you to manually patch to 1.67 using the digital download version of the Super Patch.  Even if the game thinks it's already updated, it might not be, and patching again won't hurt.

 

https://bluebellflora.com/sims-3-manual-super-patch-for-mac-1-67/

 

If you're still having problems, please list your computer's processor and graphics card(s), as well as which OS you're running, along with whatever troubleshooting steps you've already taken.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 3 of 3 (164 Views)
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