Unable to start: The Sims™ 4 is already running.

[billyb011]

@Tremayne4260 This seems to have worked! Thank you.

[maria805841]

I have tried doing what you did by dragging my EA file to the desktop, it didn't create another folder. It seemed like it just copied the folder to the desktop. Am I doing something wrong?

[peacelia]

pls help I did this and can't find how to re download from origin ;(((((((

[Bluebellflora]

@peacelia

Go into your Origin games library, your game will be there. Makes sure you have no filters selected and that you are logged in using the same account you purchased the game through.

[mickeym2001]

Unable to start:

The Sims™ 4 is already running.

[ed35e0ea:29f00e76:00000000:18a1dd51]

When I try to open Sims 4 this prompt comes up.

I have tried updating, exiting everything, reinstalling etc...

any ideas?

[meganmulcahy]

To solve "the sims 4 is already running" with the error code [ed35e0ea:29f00e76:00000000:18a1dd51] on mac:

1 - Go to system preferences.

2 - Go to security and privacy.

3 - Click files and folders.

4 - Make sure the documents folder box is ticked under the sims.

This should work if you've accidentally denied access to something when loading the game like I did.

Hope this helps some people!

[catcatkitty18]

I had this happen I play on Mac I think you should 

1 uninstall 

2 reboot 

3 BACK UP YOUR SAVES

[Bluebellflora]

@mickeym2001

Are you running Catalina? You need to allow the game to access your Documents folder. You can do this in System Preferences > Security & Privacy > Privacy

[Seet1663]

first try to delete userdata.lock file

you can find it on documents=>EA folder => the sims 4 folder

[Seet1663]

and delete every mod you have on mod folder