Unable to start [5de4b8a3:29f00e76:00000000:00000000]

by qteach23
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Original Post

Re: The Sims 4 Legacy Edition thread

★★ Novice

Hi,

i have a iMac (27-inch, Mid 2011) running High Sierra 10.13.6.

Do i still need to play the legacy game?

Because i'm having issues with no in game internet. 

And i really want to download lots and stuff from the comunity.

 

thx in advance

Message 311 of 849 (1,483 Views)

Re: The Sims 4 Legacy Edition thread

@KingCois86

Yes you do. The requirements are clear in the opening post.

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Message 312 of 849 (1,452 Views)

Re: The Sims 4 Legacy Edition thread

★★ Novice

@Bluebellflora ok thanks.

and how do i go online?

i used to get online without a problem.

but then all of the sudden it stopped working Frown

 

Message 313 of 849 (1,442 Views)

Re: The Sims 4 Legacy Edition thread

[ Edited ]

@KingCois86

You can't, there is no online access for the Legacy Edition (the 8th QA in the FAQ on page 1).


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
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Message 314 of 849 (1,843 Views)

Re: The Sims 4 Legacy Edition thread

★★★ Novice
@Bluebellflora I have tried everything and I get this error every time.
Unable to start due to missing game data. Please download The Sims 4 Legacy Edition from Origin. [5de4b8a3:29f00e76:00000000:00000000]
I have not even played my game. I got it about a month ago and downloaded it but never got the chance to play until this week. I have spent hours everyday trying to fix it starting Monday and I am still unable to play. What do I do?
Message 315 of 849 (1,820 Views)

Re: The Sims 4 Legacy Edition thread

@evelynj907 

 

Do you need to run the Legacy Edition? Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Please do not PM me unless I ask you to, I won't reply
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Message 316 of 849 (1,776 Views)

Re: The Sims 4 Legacy Edition thread

★★★ Novice
@Bluebellflora OS X El Capitan, version 10.11.6
iMac 20in early 2009, processor 2.66 GHz Intel Core 2 Duo, Memory 8 GB 1067 MHz DDR3, Graphics NVIDIA GeForce 9400 256 MB
Message 317 of 849 (1,763 Views)

Re: The Sims 4 Legacy Edition thread

@evelynj907

Thanks. Your Mac doesn't quite meet the minimum requirements for the game, specifically the GPU. The game requires a dedicated NVIDIA GeForce 9600M, you have an integrated 9400. There is therefore no guarantee it will run.

Have you downloaded the Legacy Edition yet?

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Message 318 of 849 (1,740 Views)

Re: The Sims 4 Legacy Edition thread

★★★ Novice
@Bluebellflora yes I have downloaded it.
Message 319 of 849 (1,740 Views)

Unable to start [5de4b8a3:29f00e76:00000000:00000000]

★★★ Newbie

I am getting this issue:

 

Unable to start due to missing game data. Please download The Sims 4 Legacy Edition from Origin.

 

[5de4b8a3:29f00e76:00000000:00000000]

 

My Mac Version is 10.13.6 and my Mac's OS is High Sierra so I should be fine. Why cant I get on the game since the update???

Message 320 of 849 (11,935 Views)