The sims 3 and squiggly lines on MAC ???

[alexayrol]

When Starting my sims 3 My screen all go black and then when I try to open it will load but I can't see the actual screen until I adjust my lighting. I have a MacBook Air (11-inch, Early 2014) it all goes squiggly.  do have the sims 4 downloaded and only like 5 mods. Can some one help :/. 

Its the sims 3 64 bit. Thank you in advance!!!!! <3

[puzzlezaddict]

@alexayrol  Please move your entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop.  When you open the launcher, a clean folder will spawn with no content.  Launch the game and load a new save, but don't change any of the graphics settings, with the exception of switching between fullscreen and windowed mode (cmd-return) to see whether one looks better than the other.

If you still see the same graphics issues, please attach your deviceconfig.log to a post; it's in Documents > Electronic Arts > The Sims 3.  (You'll need to manually open the folders; the file won't show up in a search.)  You can delete your user and computer names, about 25 lines down, but there's nothing else in that file that can identify you.

[alexayrol]

You're amazing thank you so much for helping however it didn't work :/

pls I could really use your help~

Thank you again !!

My config is 

=== Application info ===

Name:            Sims3

Version:         

Build:           Release

=== Rating info ===

GPU: 1 GPU Memory: 5 CPU: 1 RAM: 4 CPU Speed: 1400 Threading: 3

Adjusted CPU: 1980 RAM: 4096 Adjusted RAM: 3584 Cores: 2

Card Found in DB: 0

=== Machine info ===

OS version:      Mac OS X Version 10.13.6 (Build 17G14042)

OS prod type:    0

OS major ver:    10

OS minor ver:    13

OS SP major ver: 0

OS SP minor ver: 0

OS is 64Bit: 1

CPU:             MacBookAir6,1

    Brand:       Intel(R) Core(TM) i5-4260U CPU @ 1.40GHz

    Family:      8

    Model:       7

    Cores:       2

    HT:          1

    x64:         1

Memory:          4096MB

Free memory:     979MB

User:            

Computer:        MacBook-Air

=== Graphics device info ===

Number:          0

Name (driver):   Intel HD Graphics 5000

Name (database): Intel HD Graphics 5000 [Found: 0, Matched: 1]

Vendor:          Intel

Chipset:         Vendor: 8086, Device: 0a26, Board: 0000011a, Chipset: 0009

Driver:          macOS Metal driver, Version: 0.0.0.0

Driver version:  0

Monitor:         00000000

Texture memory:  1536MB

Vertex program:  3.0

Pixel program:   3.0

Hardware TnL:    0

=== Options ===

AnimationSmoothing 0

LightingQuality 1

GeneralReflections 0

TextureQuality 1

VisualEffects 1

TerrainQuality 1

EdgeSmoothing 0

ObjectHiding 1

AspectRatio 0

ForceSquarePixels 1

SimQuality 1

TreeQuality 1

DrawDistance 1

MaxActiveLots 1

NumMaxActiveLotOptions 6

AdvancedRendering 0

AudioQuality 1

AudiutputMode 1

VoiceLevel 255

SoundFXLevel 255

MusicLevel 255

AmbientLevel 255

FocusMute 1

VoiceMute 0

SoundFXMute 0

MusicMute 1

AmbientMute 0

EdgeScrolling 0

EdgeScrollingWarning 0

SupressOpportunityDialogs 0

SuppressOpportunityDialogsWarningProducts 37

SimWhileMinimized 0

TwelveHourClock 1

ShowPlacementGrid 0

AutonomyLevel 2

DisableAutonomyForSelectedSim 0

PetAutonomyLevel 2

AgingInterval 2

EnableAging 1

EnableTutorial 1

EnableIntroTutorial 1

EnableTombResets 1

EnableInGameStore 1

EnableTelemetry 1

EnableMemories 1

AgingStageLengthBaby 3

AgingStageLengthToddler 7

AgingStageLengthChild 7

AgingStageLengthTeen 14

AgingStageLengthYoungAdult 21

AgingStageLengthAdult 21

AgingStageLengthElder 17

EnableInteractiveLoading 1

AgingStageLengthPuppy 0

AgingStageLengthDogAdult 0

AgingStageLengthDogElder 0

AgingStageLengthKitten 0

AgingStageLengthCatAdult 0

AgingStageLengthCatElder 0

AgingStageLengthFoal 0

AgingStageLengthHorseAdult 0

AgingStageLengthHorseElder 0

LunarCycleLength 3

LunarPhaseLength 0

EnableLunarCycle 1

EnableLunarPhase 0

EnableStoryProgression 1

EnableVampires 1

EnableWerewolves 1

EnablePets 1

EnableCelebrities 1

EnableFairies 1

EnableWitches 1

EnableHorses 1

EnableOptOutCeleb 0

ReceiveConnectTNS 1

ReceivedDevGift 0

PostFilterFlags 0

RequireLoginBeforeLoad 0

SummerLength 7

FallLength 7

WinterLength 7

SpringLength 7

SummerEnabled 1

FallEnabled 1

WinterEnabled 1

SpringEnabled 1

IsCelcius 0

FogEnabled 1

RainEnabled 1

SnowEnabled 1

HailEnabled 1

InvertHorizontalRotation 0

InvertVerticalRotation 0

VideoCaptureSize 1

VideoCaptureQuality 2

VideoCaptureSound 0

VideoCaptureTime 60

VideoCaptureHideUI 1

=== Default Options ===

AnimationSmoothing 0

LightingQuality 1

GeneralReflections 0

TextureQuality 1

VisualEffects 1

TerrainQuality 1

EdgeSmoothing 0

ObjectHiding 1

AspectRatio 0

ForceSquarePixels 1

SimQuality 1

TreeQuality 1

DrawDistance 1

MaxActiveLots 1

NumMaxActiveLotOptions 6

AdvancedRendering 0

AudioQuality 1

AudiutputMode 1

VoiceLevel 255

SoundFXLevel 255

MusicLevel 255

AmbientLevel 255

FocusMute 1

VoiceMute 0

SoundFXMute 0

MusicMute 0

AmbientMute 0

EdgeScrolling 0

EdgeScrollingWarning 1

SupressOpportunityDialogs 0

SuppressOpportunityDialogsWarningProducts 0

SimWhileMinimized 0

TwelveHourClock 1

ShowPlacementGrid 0

AutonomyLevel 2

DisableAutonomyForSelectedSim 0

PetAutonomyLevel 2

AgingInterval 2

EnableAging 1

EnableTutorial 1

EnableIntroTutorial 1

EnableTombResets 1

EnableInGameStore 1

EnableTelemetry 1

EnableMemories 1

AgingStageLengthBaby 3

AgingStageLengthToddler 7

AgingStageLengthChild 7

AgingStageLengthTeen 14

AgingStageLengthYoungAdult 21

AgingStageLengthAdult 21

AgingStageLengthElder 17

EnableInteractiveLoading 1

AgingStageLengthPuppy 0

AgingStageLengthDogAdult 0

AgingStageLengthDogElder 0

AgingStageLengthKitten 0

AgingStageLengthCatAdult 0

AgingStageLengthCatElder 0

AgingStageLengthFoal 0

AgingStageLengthHorseAdult 0

AgingStageLengthHorseElder 0

LunarCycleLength 3

LunarPhaseLength 0

EnableLunarCycle 1

EnableLunarPhase 0

EnableStoryProgression 1

EnableVampires 1

EnableWerewolves 1

EnablePets 1

EnableCelebrities 1

EnableFairies 1

EnableWitches 1

EnableHorses 1

EnableOptOutCeleb 0

ReceiveConnectTNS 1

ReceivedDevGift 0

PostFilterFlags 0

RequireLoginBeforeLoad 0

SummerLength 7

FallLength 7

WinterLength 7

SpringLength 7

SummerEnabled 1

FallEnabled 1

WinterEnabled 1

SpringEnabled 1

IsCelcius 0

FogEnabled 1

RainEnabled 1

SnowEnabled 1

HailEnabled 1

InvertHorizontalRotation 0

InvertVerticalRotation 0

VideoCaptureSize 1

VideoCaptureQuality 2

VideoCaptureSound 0

VideoCaptureTime 60

VideoCaptureHideUI 1

[puzzlezaddict]

@alexayrol  Your laptop's graphics chip is below the minimum requirement for the 64-bit version of Sims 3.  That doesn't mean the game won't work at all, as you've seen, but I'm not surprised you're seeing weird graphics glitches.  The graphics chip will use a different driver than newer chips and cards, and it's possible that the way this version was designed doesn't take into account the behavior of your chip or its driver.  That is to say, I'm not sure there's a good solution, especially since you're already using the lowest graphics settings and you said that switching between fullscreen and windowed modes didn't help.

If you want to keep trying, there are only a few things I can think to suggest.  Make sure your laptop can properly cool itself, on the off chance that the issue happens to be related to thermal throttling; and try playing after restarting your computer, with nothing else running in the background other than Origin, to free up as much memory as possible.  It's possible that installing macOS Mojave could help: the OS should have a different graphics driver.  But I don't know that this will make any difference, only that it's theoretically possible.  Catalina and Big Sur aren't a good idea because they use more memory, and you have little enough installed, and because they don't support 32-bit apps.

The other option you have, whether you install Mojave or not, is to go back to the 32-bit version.  It's actually more stable on Macs with lower-end hardware, and it doesn't have some of the graphics glitches or gameplay bugs of the newer version.  Its major disadvantage is its 2 GB RAM limit, and of course Catalina and Big Sur can't run it.  But because your laptop only has 4 GB memory total, much of which will be used by the OS, there may not be more than 2 GB left over for Sims 3 anyway.