The game Failed to save. error code: 0 [ Edited ]

[zandraa_d]

I was playing the sims 4 and saved my game then 10 mins later I tried to save again and it said failed to save error: 0 

then I switched families and tried to save and it saved. 

also yesterday as I tried to save it said error 0 as well but since I did save and exit it exited out so I lost an hour of playing. 

why is this happening and what can I do to ensure it doesn’t happen anymore. 

btw I’m on a Mac a

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[zandraa_d]

Tried to save again and same error came up: 

[Bluebellflora]

@zandraa_d 

Try this - https://sims4.crinrict.com/eng/2014/09/fixed-save-game-was-saved-with-an-newer-version/

[zandraa_d]

Thank you!! So I deleted localthumb cache and I have nothing in my cache folder! When I tried to open the loaded canes it’s now just crashing 

[zandraa_d]

How do I create a new save folder once I take them

All out? 

[Bluebellflora]

@zandraa_d

You can move the whole saves folder to the desktop and the game will recreate a new one when you next launch the game.

[zandraa_d]

Ok so I did everything in that post yesterday! I didn’t put my old saved back just restarted a new game with a new save. However, as I’m playing today I go to save and the same thing comes up! I try to save again then this comes up ( cc attached photo) it keeps doing it so I switch households and the original error 0 comes up when I try to save! I’m not sure what to do at this point?? 

[Bluebellflora]

@zandraa_d

Oh no! Try setting up a new user account on your Mac - https://support.apple.com/en-gb/guide/mac-help/mtusr001/mac and try playing a brand new clean game in that account. If it works add your old save in and see if it works. If it happens with that save well, I think you may need to bin it

[zandraa_d]

@Bluebellflora Ok I will try it! What does having a new user change for the game.
I also just noticed in crinrict’s link he was taking about slot 000001 being the culprit but I don’t have that, mine start with 2. Like it’s saved in the first slot but in my saved folder it starts with 2

[crinrict]

@zandraa_d my article is several years old and was fixed at the time,

slot_00000001.save is not used anymore. That's the autosave that was ditched a while ago.

If you have this now (and on a mac), it's like something else than it was back then.

Please try @bluebellfora's suggestion and then get back to us.