November 2018
Last night my gf finished building a house but after that the game is error and then close it down. When she went back to the game everything is gone still has only family in gallery but in neighbor is all gone is there anything to solve this problem? thank you
November 2018
@seriesong157, do you or your girlfriend use any CC? If you do, then when you go to the Library or Gallery make sure the "Show Custom Content" button on the left hand side is checked.
Please report back if this solved your issue.
November 2018