Re: The expansion packs for sims 4 are downloaded but won't open.

by Bluebellflora
Reply

Original Post

Re: Installed Cottage Living but it doesn't show up

★★ Novice

Thank you. Yes, everything is up to date. 

Message 531 of 849 (779 Views)

Re: Installed Cottage Living but it doesn't show up

★★ Novice

Then that would be the problem. Thank you so much! 

Message 532 of 849 (778 Views)

The expansion packs for sims 4 are downloaded but won't open.

★★★ Newbie

I have tried to uninstall everything (even origin) and repaired the game many times, but the new expansion packs won't open. My Mac is updated, the game is updated. What to to? Some of my expansion packs will work, but the one marked in red won't.

Message 533 of 849 (608 Views)

Re: The expansion packs for sims 4 are downloaded but won't open.

@Stinewold 

 

Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 534 of 849 (578 Views)

Re: The expansion packs for sims 4 are downloaded but won't open.

★★★ Newbie

My Mac:

 iMac (27.inch, Mid 2011)

 

  • Minimum OS – macOS High Sierra 10.13.6
  • CPU – 3,4 Ghz Intel Core i7
  • RAM – 16 GB 1333 MHz DDR3
  • Hard Drive – 999,35Gb Hard Drive space (I've got 749,4 GB left)
  • Video – AMD Radeon HD 6970M 2048 MB
  • Input – Keyboard and Mouse
  • Online Requirements: Internet Connection required for product activation

 

Message 535 of 849 (555 Views)

Re: The expansion packs for sims 4 are downloaded but won't open.

@Stinewold

Thanks. You are running the Legacy Edition of the game because your Mac is not Metal compatible. Discover University and Country Living are not compatible with the Legacy Edition. I've merged your thread into this stickied one in the forum. Please see the opening post which has a list of commonly asked questions and explains the Legacy Edition of the game in more detail.

If you want to play the up to date version of the game which supports all packs released since October/November 2019, you will need to get a new Mac.

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 536 of 849 (545 Views)

Re: The expansion packs for sims 4 are downloaded but won't open.

★★★ Newbie

Thank you so much for the help! It's about time I buy a new Mac...

Message 537 of 849 (542 Views)

I downloaded

★★★ Newbie

I downloaded Cottage Life and it shows that I have it installed and unlocked, but will not show up that I have it in my Sims game. No new items or anything. I've restarted my computer and Origin. I'm playing on a Mac. Help?

Message 538 of 849 (426 Views)

Re: I downloaded

★★★ Pro

@abbykite12 Are you running the Sims 4 legacy edition.

Message 539 of 849 (669 Views)

Re: I downloaded

★★★ Newbie

@Rachelharris31 yes, I am.

Message 540 of 849 (631 Views)