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The Sims 4 Legacy Edition thread

by Bluebellflora
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Re: I can’t see anything on the Sims 4 gallery

★ Novice

2009 27 inch Mac processor 2.8 GHZ intel core i7 memory 4 GB 1067 MHZ DDR3 OS X El Capitan 10.11.6

Message 381 of 413 (144 Views)
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Re: I can’t see anything on the Sims 4 gallery

@BM8BM  I've moved your post to the Sims 4 Mac section.

 

Unfortunately, your Mac doesn't support Metal, which means it can't run the standard version of Sims 4, and you're stuck with the Legacy Edition.  There's no way to upgrade the Mac to support Metal either.  So you won't be able to use the Gallery or the other online features.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 382 of 413 (134 Views)
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Do I have to keep the Sims 4 Legacy Edition?

★★ Novice

Hello, I have the Sims 4 but whenever I downloaded it, it forces me to play the legacy edition? Do i need it for my mac? I'm sad because i recently bought the discover university pack and a few other expansion packs. But I can't even go on the gallery, play the discover university, and it lags. Frown Please help I would love to play the Sims 4 but I'm not sure if I need the legacy edition and how to get rid of it. My Mac is a 64-bit and here's the other details: macOs Sierra imac,Mid 2010

                                                                                                                                                                   Version 10.12.6 Processor:3.06 GHz Intel Core i3

                                                                                                                                                                    Memory: 4GB 1333 MHz DDR3

                                                                                                                                                                    Graphics: ATI Radeon HD 4670 256 MB

Message 383 of 413 (153 Views)
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Sims 4 Legacy Edition Not in Library

★★ Newbie

Hi, I'm trying to play Sims 4 (up to date as of today) but I'm getting the error that the Legacy Edition is required.  No problem, I've already downloaded it months ago and it shows as "purchased" in my account.  But when I click "show in library" it's not there.  Any idea how to download it again?  I'm not sure why it's required anyway, since my Mac OS meets the required specs.  I'm running OS X El Capitan version 10.11.6, 8GB RAM, 52 GB free space.  Any ideas are appreciated, thanks!

Message 384 of 413 (164 Views)
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Re: Do I have to keep the Sims 4 Legacy Edition?

@RainbowCookiePop  Yes, unfortunately you're stuck with the Legacy Edition.  Your Mac is a little too old to support Metal, and there's no way to upgrade it to do so.

 

If you're planning on keeping this machine for a while longer, you may at least be able to upgrade the memory, which should help with the lag to some degree.  This site suggests you could install up to 16 GB total, although even 8 GB would be an improvement.

 

https://support.apple.com/en-us/HT201191#2

 

RAM is cheap these days, and it's easy to install in a computer that allows for it.  If you're not comfortable doing it yourself, you could have a computer store perform the upgrade instead.  But be sure to double-check that your exact model Mac will take the RAM you want before you order it.  And to be clear, this can help somewhat with lag, but it's not a miracle solution.

 

Since you just bought Discover University and your computer can't run it, you can request a refund from EA customer support.  Even though Sims 4 packs are generally not eligible for refunds, support has been making exceptions in this case.

 

https://help.ea.com/en/contact-us/

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 385 of 413 (147 Views)
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Re: Sims 4 Legacy Edition Not in Library

@aliciamsu  I've moved your post to the Mac section.  The Legacy Edition is treated as an add-on, not a separate game, and it's installed as a download in addition to the standard version of Sims 4 rather than a standalone game.  Click on the Sims 4 icon in your Origin game library and select Extra Content.  Among the packs should be the LE.

 

As for whether your Mac needs the LE or not, the operating system is only one part of the equation.  Please post the full specs of your Mac, as described here:

 

https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting...

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 386 of 413 (161 Views)
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Re: Do I have to keep the Sims 4 Legacy Edition?

★★ Novice

Thank you for your help! Standard smile I will be getting a gaming laptop soon. Will I be able to get my progress back on there? And will I be able to play the regular Sims 4?

Message 387 of 413 (141 Views)
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Re: Do I have to keep the Sims 4 Legacy Edition?

@RainbowCookiePop  Your saves will be transferrable to the new laptop, yes.  You'd need to manually copy over the saves, so be sure to make backups when you're ready.  Saves are located in Documents\Electronic Arts\The Sims 4\saves, and saves that have been played in the LE can run in the standard version of Sims 4, although it doesn't work the other way around.

 

And almost any new laptop you'd buy should run the standard version of Sims 4.  There are a few low-end models, and a few ultraportable ones (like tablets but with a keyboard) that wouldn't support the standard edition, but a true gaming laptop should be fine.  If you'd like advice on a new laptop, or just want a second opinion on its specs, feel free to post here, in the Mac section, or in the PC tech section of the Sims 4 forum.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 388 of 413 (129 Views)
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Re: Sims 4 Legacy Edition Not in Library

★★ Newbie

@puzzlezaddict Oh duh, that's what I get for not scrolling to the bottom.  Thank you!  I see it there and am downloading it now.  Hopefully all goes well.  Here's my computer info for why I might need the LE:

Screen Shot 2020-08-28 at 4.28.57 PM.png

Message 389 of 413 (147 Views)
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Re: Sims 4 Legacy Edition Not in Library

[ Edited ]

@aliciamsu  Yes, you do in fact need the LE, because your computer's hardware doesn't support Metal.  Running El Capitan or later is necessary but not sufficient.  And there's unfortunately no way to upgrade your Mac to support Metal either.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 390 of 413 (138 Views)
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