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The Sims 4 Legacy Edition thread

by Bluebellflora
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Updated my game but not getting the Hispanic heritage month stuff

★★★ Newbie

I have legacy and play on a Mac but I don’t see any new items from the new update. 

Message 411 of 427 (411 Views)
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Re: Updated my game but not getting the Hispanic heritage month stuff

@victoriav0630

You won't because the Legacy Edition does not get any new content.

I've merged your post into the main LE thread. The opening post has detailed FAQs.

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Message 412 of 427 (390 Views)
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Re: The Sims 4 Legacy Edition thread

★★★ Newbie

Legacy was required for me and I had to switch to it a few months ago. But a few months before that, I bought Tiny Living and University. Since TL & DU can't be played in the Legacy Edition, I lost those two games and asked, just a few hours ago, for a refund. And I asked if they can't refund me, I asked if I can just have the Moschino stuff pack for free. I was denied on both and I was a little angry. The CSR who handled my concern was so cold and didn't really help and just told me they had strict refund (90 days only) policy and I can't have the refund. Did anyone else have this awful experience? The agent just closed the chat immediately while I was still typing. As someone who worked in customer service before, that was so wrong and so cold. 

Message 413 of 427 (262 Views)
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The Sims 4 broken - updates missing

★★★ Newbie

Hello,

 

My game does not seem to be updating correctly. I've noticed some updates missing, could be that I'm not aware of.

 

The following updates are missing:

  • Move windows and doors freely horizontally.
  • Stack windows.
  • Change height on the pillars.
  • Hispanic Heritage Month.

And i've tried to update my game, but it is up to date. Tried to repair the game but still missing the updates.

 

I use a iMac, macOS High Sierra Version 10.13.6

 

Best regards,

Dandelion

Message 414 of 427 (99 Views)
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Re: The Sims 4 broken - updates missing

@keliancocos 

 

Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...


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Message 415 of 427 (92 Views)
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Re: The Sims 4 broken - updates missing

★★★ Newbie

I have the Legacy Edition with some expansion packs, stuff packs and game packs.

Not running any anti virus.

I've tried to repair the game but still no updates. 

I have cc and mods installed, but I have removed them and still not working.

Message 416 of 427 (87 Views)
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Re: Updated my game but not getting the Hispanic heritage month stuff

★ Pro
@Bluebellflora how do I prevent the TS4 Legacy install windows to pop up? I am having the TS4 legacy popping all the time asking me to install. I don't want it and I don't know how to remove it from my purchases or library without removing my The Sims 4. Is there a way to do it? Thanks.
Message 417 of 427 (80 Views)
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Re: The Sims 4 broken - updates missing

★★★ Newbie
I have the Legacy Edition with some expansion packs, stuff packs and game packs.

Not running any anti virus.

I've tried to repair the game but still no updates.

I have cc and mods installed, but I have removed them and still not working.
Message 418 of 427 (84 Views)
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Re: The Sims 4 broken - updates missing

@keliancocos

Thanks. Legacy Edition does not get any updates and your Mac does not support the current version of the game Frown

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Message 419 of 427 (81 Views)
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Re: Updated my game but not getting the Hispanic heritage month stuff

@fwmello 

 

Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...

 

Have you turned off automatic updates in Origin?


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Message 420 of 427 (76 Views)
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