I recently purchased and downloaded The Sims 3 - First of all the game will not open. It is stuck at the launcher and the program will not quit or restart, in frustration I have been attempting to uninstall the game to then reinstall it and see if the problem could be fixed - uninstaller freezes and will not complete. I use a macbook (OS X Yosemite) 10.10.5 - I am aware that I can claim a refund for the game, but would like to play so if anyone can help me, please do. Thanks.
Please can you provide more information about your Mac. Instructions on how to do so here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...