Texture bug

by TheMightyDragon4
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Original Post

Texture bug

★★★ Newbie

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Mac 1.62.69.1220
What expansions, game packs, and stuff packs do you have installed? University and tiny living
Steps: How can we find the bug ourselves? N/A
What happens when the bug occurs? Interior textures turn black and some red. Exterior details also get burry such as plants/trees.
What do you expect to see? Textures not to be glitched.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

;-;

Message 1 of 4 (456 Views)

Re: Texture bug

Hero
@TheMightyDragon4 Moving this to the mac forum for troubleshooting

Could you please provide your specs as described here: https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting...


Also try repairing your game through Origin

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 2 of 4 (420 Views)

Re: Texture bug

★★★ Newbie

I have tried just about everything to fix this problem and nothing seems to be working. I have linked a picture to the specifics of my Mac.

Message 3 of 4 (382 Views)

Re: Texture bug

@TheMightyDragon4

Your issue is most probably El Capitan. Please update to 10.13.6 High Sierra or later to fix it.

10.13.6 High Sierra - https://support.apple.com/en-gb/HT208969
10.14.6 Mojave - https://support.apple.com/en-gb/HT210190
10.15.4 Catalina - update through the Mac App Store

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Message 4 of 4 (357 Views)