TS4 won't work on all of my Apple products?

[casinoci]

Hi all! I could really use your help:

I play TS4 on both my Mac desktop and Mac laptop. It was working fine up until November/December of 2018. I've restarted Origin, taken out all of my mods, updated my computer, and got rid of multiple files I've not needed.

Any ideas why it might not be working?

Best,

-Casinoci

[Bluebellflora · Accepted solution]

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@casinoci wrote:

Updating you, my Origin In-Game settings are on enabled, I'm resetting/clearing cache on my Origin, I'm going to try running TS4 afterwards.

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@casinoci

You need to disable Origin in-game, not enable it. Don't bother clearing the cache, just run the reset tool as it does it all for you

[Bluebellflora]

@casinoci

It's not playing on either? Are you using the same Sims 4 folder in each game? What exactly is happening, how far in the load process are you getting?

[casinoci]

No, I don’t have the same game folder for both computers-, and when I click on origin, it opens- but when I proceed to click on TS4, it freezes and doesn’t even load on the screen.

[Bluebellflora]

@casinoci

Ok. If you're running Mojave you need to disable Origin in-game on both Macs. 

[casinoci]

Trying that now- hoping it works.

[casinoci]

Updating you, my Origin In-Game settings are on enabled, I'm resetting/clearing cache on my Origin, I'm going to try running TS4 afterwards.

[Bluebellflora · Accepted solution]

---

@casinoci wrote:

Updating you, my Origin In-Game settings are on enabled, I'm resetting/clearing cache on my Origin, I'm going to try running TS4 afterwards.

---

@casinoci

You need to disable Origin in-game, not enable it. Don't bother clearing the cache, just run the reset tool as it does it all for you

[casinoci]

I disabled it, going to run it now.

[casinoci]

It worked. Thanks so much for the help, @Bluebellflora!

[Bluebellflora]

@casinoci

You're welcome