TS3 not compatible with new Macs?

[Nonpointer]

My game is on disc and I've been trying to play it on a 2016 13-inch MacBook Pro. Every time I launch it there's just a black screen that never loads. I've tried waiting for as long as 5 minutes all for nothing.

[EA_Mai · Accepted solution]

Hi @Nonpointer,

Some Intel cards in the new Macs are not supported by the game, and that seems to be what is happening here.

I'd recommend taking a look to this post by bluebellflora, she is a player who has been trying to make the game work on unsupported computers: http://answers.ea.com/t5/The-Sims-Mac/CURRENT-ISSUE-The-Sims-3-Issues-playing-on-newer-post-2013-Mac...

Good luck!

-Mai

[EA_Mai · Accepted solution]

Hi @Nonpointer,

Some Intel cards in the new Macs are not supported by the game, and that seems to be what is happening here.

I'd recommend taking a look to this post by bluebellflora, she is a player who has been trying to make the game work on unsupported computers: http://answers.ea.com/t5/The-Sims-Mac/CURRENT-ISSUE-The-Sims-3-Issues-playing-on-newer-post-2013-Mac...

Good luck!

-Mai