Sims4 wont install on origin

[itsyourfault12]

Hey i need some help.

I've just purchased Sims4 on Orgin and at first when i clicked on the game to download it did and was completed to 100% but when i went to click on it to start playing or install onto my MAC it doesnt do anything. nothing is coming up.

I've tried starting to re start my lapop but it still is doing the same thing.

Whats going on can anyone help??!!

[Bluebellflora · Accepted solution]

@itsyourfault12

That's exactly why it won't work, your Mac doesn't meet the minimum requirements unfortunately:

• The game requires OS X 10.7.5, you are running OS X 10.6.7
• The game requires a 2.4 Ghz Intel Core 2 Duo, you have a 2.26 Ghz Intel Core 2 Duo
• The game requires 4Gb RAM, you have 2Gb RAM

If you contact EA they may be able to refund you - http://help.ea.com/en/contact-us/new/

Sorry

[Bluebellflora]

@itsyourfault12

What Mac do you have? Does it meet the minimum system requirements? If you're not sure what Mac you have click on the Apple icon in the top left corner of your desktop and select About This Mac. Please provide the following information (you may need to click on More Info depending on what operating system you're running):

- Operating System (Version)
- Mac model
- Processor
- Memory (RAM)
- Graphics

[itsyourfault12]

I've uploaded my Mac info as a attachment. Do you think it's that? If so, is there no way of me downloaninf it then?

[Bluebellflora · Accepted solution]

@itsyourfault12

That's exactly why it won't work, your Mac doesn't meet the minimum requirements unfortunately:

• The game requires OS X 10.7.5, you are running OS X 10.6.7
• The game requires a 2.4 Ghz Intel Core 2 Duo, you have a 2.26 Ghz Intel Core 2 Duo
• The game requires 4Gb RAM, you have 2Gb RAM

If you contact EA they may be able to refund you - http://help.ea.com/en/contact-us/new/

Sorry