Sims wont open: error message saying origin isn't open when it is.

[Jeongstwin]

Hi! So I've been trying to open my sims for a few hours now and it keeps saying the same thing. It'll open and just stay on a black screen before crashing with an error message. It was working perfectly fine yesterday so I'm not sure what's wrong. "Unable to start; Origin is not running, please make sure you are running origin before playing sims." When my origin is indeed open, I tried taking out mods and cc, repairing the game, and even deleting origin and installing it again. Nothing worked, I'm not sure what to do now. 

[Bluebellflora · Accepted solution]

@Jeongstwin 

Deleting Origin still leaves behind a load of installation files which can affect a new install. Run the Origin reset tool then try again.

Also try a completely new clean game folder - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting...

[Bluebellflora · Accepted solution]

@Jeongstwin 

Deleting Origin still leaves behind a load of installation files which can affect a new install. Run the Origin reset tool then try again.

Also try a completely new clean game folder - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting...