December 2018
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.47.51.1220
What expansions, game packs, and stuff packs do you have installed? Everything except Get Famous, Vampires, Backyard Stuff, First Pet, Kids room stuff.
Steps: How can we find the bug ourselves? Not sure, visit different lots perhaps.
What happens when the bug occurs? Noticed it most often when visiting other lots.
What do you expect to see? Normal shading.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
My Sim was visiting a household lot. The view from the other side looking towards the house I could see them all, they were all in normal light. But when I turned the camera the other way, with the house behind the Sims are all really dark so I can hardly see them.. They are also dark all over, rather than just one side of the body, as you would be when standing in shade. You'd be lighter on one side and slightly shaded on the other. I thought that it could be due to the house being behind them, casting a shadow. But if so it's making them extremely dark, and it only seems to affect them and not any other objects.
It's possible that this started to happen after I installed Seasons, as that was the most recent expansion pack I purchased. I don't seem to remember seeing it before then.
Solved! Go to Solution.
November 2019
Hi,
So sorry for not getting back to you. Been having a really hectic time since my first post, and then I completely forgot about my issue.
I think it was my mod that was causing the problem. I turned it off and that seemed to resolve it, and then when a newer version came out, I didn't have any further problems with the dark shadows.
Thank you for your original help and time! Much appreciated
December 2018 - last edited December 2018
Hi @SparklyB
do you have this on all your lots and with all your Sims ? What kind of custom content were you using before removing ? Any custom skins or anything of that kind ?
Could you post your Mac's specs
To find the info about your Mac click on the Apple icon in the top left corner of your desktop then select About This Mac
Can you also try repairing your game and deleting your localthumbcache.package file in documents\electronicarts\thesims4 \ ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
December 2018
Hi,
I was using MCCC and MC WooHoo. No custom skins.
Mac Specs are:
MacBook Pro 2012
Processor 2.3 GHz Intel Core i7
Memory 8 GB 1600 MHz DDR3
Graphics - NVIDIA GeForce GT 650M 1 GB
Intel HD Graphics 4000 1536 MB
I repaired my game recently and I'd had the same problem before and after the repair, so it didn't change.
I don't have it on all lots with all Sims. I played for a little while again tonight, with no unusual shading. It pops up from time to time but I just haven't posted about it before. I will look out for it again and reply if it happens.
December 2018 - last edited December 2018
@SparklyB
I have a Mac with the same spec as you, could you upload a save so I can test it?
You could also manually update your NVIDIA GPU. Not normally something we’d do on a Mac but the increase in performance is great with the 650M. I’ve written a step by step guide here - https://bluebellflora.com/manually-update-nvidia-geforce-graphics-drivers-in-os-x/
Also, which version of macOS are you runnning?
December 2018
I've never uploaded a save before. How do I go about it?
I'm running High Sierra 10.13.2, I haven't updated to 13.6 yet.....whoops!
December 2018
December 2018
November 2019
Hi,
So sorry for not getting back to you. Been having a really hectic time since my first post, and then I completely forgot about my issue.
I think it was my mod that was causing the problem. I turned it off and that seemed to resolve it, and then when a newer version came out, I didn't have any further problems with the dark shadows.
Thank you for your original help and time! Much appreciated