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Sims freeze during CAS mode+gameplay

by blissnirvana
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Original Post

Sims freeze during CAS mode+gameplay

★★★★★ Novice

My game has been working just fine recently, until a few days ago I was editing a sim in CAS and my Mac cursor started going around in the little rainbow circle, I then closed the game without saving and  tried it again and the same thing happened within a few minutes of gameplay. I haven't updated my Mac in a while but I'm not sure if that's that issue??

Message 1 of 8 (235 Views)

Re: Sims freeze during CAS mode+gameplay

@blissnirvana 

 

Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...

 

Do you have a latCrash file int he Sims 4 folder form when this last happened?


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Message 2 of 8 (214 Views)

Re: Sims freeze during CAS mode+gameplay

★★★★★ Novice

I have a MacBook Air (13 inch, 2017 model), my current version is the Mac Catalina (10.15.7), the processor is 1.8 GHz Dual-Core Intel Core i5. my memory right now is 8 GB 1600 MHz DDR3, and my graphics are Intel HD Graphics 6000 1536 MB. I'm playing the normal version of the game, not the legacy version. I don't think I have an antivirus running right now, I have tried repairing and that didn't work, and my mods are updated I think, but I haven't removed them and saw what happens.

Message 3 of 8 (182 Views)

Re: Sims freeze during CAS mode+gameplay

@blissnirvana

Thanks. Is there a lastCrash file in the Sims 4 folder from when this happened? If so please c/p it here.

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Message 4 of 8 (169 Views)

Re: Sims freeze during CAS mode+gameplay

★★★★★ Novice

<?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>8f81fbfbf7dc4b67601a402c</sessionid><type>crash</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2021-02-03 06:19:37</createtime><buildsignature>Local.Unknown.Unknown.1.70.84.1220-1.200.000.485.Release</buildsignature><systemconfig></systemconfig><categoryid> 0x13529b</categoryid><stack> 0x13529b 0x13460f 0x1366f4 0x1364f7 0xb62947 0x193d9a 0x1d51 0xa54f6 0x119eb6 0xa51f3 0xa1b2a 0xa6055 0x1199f2 0x11aeb6 0xbcda0 0xb84b4 0x119d11 0xa51c4 0xa1c79 0x11a3ed 0xa51f3 0xa1b2a 0xa6055 0x00</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 76.73<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0xdd4141d5<br />Origin Version: 10,5,91,46291<br />Modded: True<br />SystemInfo: Mac OS X Version 10.15.7 (Build 19H15) GPU: Intel HD Graphics 6000 macOS Metal driver 0.0.0.0<br />(baseaddr) 0x12ab9c000,'Simulation.dylib' 0x12ab9c000,'Simulation.dylib' 0x12ab9c000,'Simulation.dylib' 0x12ab9c000,'Simulation.dylib' 0x12ab9c000,'Simulation.dylib' 0x131fd4000,'libpython370.dylib' 0x131fd4000,'libpython370.dylib' 0x131fd4000,'libpython370.dylib' 0x131fd4000,'libpython370.dylib' 0x131fd4000,'libpython370.dylib' 0x131fd4000,'libpython370.dylib' 0x131fd4000,'libpython370.dylib' 0x131fd4000,'libpython370.dylib' 0x131fd4000,'libpython370.dylib' 0x131fd4000,'libpython370.dylib' 0x131fd4000,'libpython370.dylib' 0x131fd4000,'libpython370.dylib' 0x131fd4000,'libpython370.dylib' 0x131fd4000,'libpython370.dylib' 0x131fd4000,'libpython370.dylib' 0x131fd4000,'libpython370.dylib' 0x131fd4000,'libpython370.dylib'(/baseaddr)</contextdata></report>

 

Message 5 of 8 (109 Views)

Re: Sims freeze during CAS mode+gameplay

@blissnirvana

Move the Mods folder to the desktop, trash the localthumbcache.package file then load your game and see if it still happens.

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Message 6 of 8 (105 Views)

Re: Sims freeze during CAS mode+gameplay

★★★★★ Novice

Okay so I did move the mods folder and deleted the localthumbcache, but it did crash again not letting me get into the game at all. I deleted all the last exception texts errors I've been getting but it seems I do that every time to make it work, is there anything I can do to not do that every time I log into the game?

Message 7 of 8 (83 Views)

Re: Sims freeze during CAS mode+gameplay

@blissnirvana

Repair the game and if it still happens, move the whole Sims 4 folder to the desktop and see if you can play a brand new clean save. Let me know how you get on Standard smile

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
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Message 8 of 8 (79 Views)
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