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Sims 4 wont launch

by hadleyella01
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Original Post

Sims 4 wont launch

[ Edited ]
★★★★ Novice

I've been having the same issue. I run origin on MAC for the sims 4. MY computer is fully updated, and I believe origin is. But it won't update my sims game or repair the game it crashes in the process of checking those points. i can't open the sims 4 . 

Message 1 of 6 (191 Views)

Re: Sims 4 wont launch

Hero

Hi @hadleyella01

 

I moved your post to the mac forum as you are on a mac.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 2 of 6 (175 Views)

Re: Sims 4 wont launch

Champion

@hadleyella01, have you tried to reset Origin? Here is the link on how to do so.

 

https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/

 

Please let us know if this worked.

***Please note that I am a player like you and not an employee of EA.***
Message 3 of 6 (169 Views)

Re: Sims 4 wont launch

@hadleyella01

Which version of macOS are you running?


Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
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Message 4 of 6 (158 Views)

Re: Sims 4 wont launch

★★★★ Novice

I am running the latest OC Mojave version and I’ve tried resetting origin with no success

Message 5 of 6 (94 Views)

Re: Sims 4 wont launch

@hadleyella01

 

Please could you try the super repair:

 

  1. In your Applications folder right click on the Sims 4 app and select Show Package Contents.
  2. Navigate to Contents > Mac OS.
  3. Right click on The Sims 4 and select Move to Trash. Don't drag the file as it will only move an alias and leave the original in place. If there is another file in the folder, The Sims 4.par, leave it alone.
  4. Now open Origin, click on The Sims 4 in your Games Library and click on Download.


Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Message 6 of 6 (81 Views)
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