Re: Sims 4 wont launch

by Tremayne4260
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Original Post

Sims 4 wont launch

[ Edited ]
★★★ Newbie

I've been having the same issue. I run origin on MAC for the sims 4. MY computer is fully updated, and I believe origin is. But it won't update my sims game or repair the game it crashes in the process of checking those points. i can't open the sims 4 . 

Message 1 of 6 (466 Views)

Re: Sims 4 wont launch

Hero

Hi @hadleyella01

 

I moved your post to the mac forum as you are on a mac.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 2 of 6 (450 Views)

Re: Sims 4 wont launch

Champion

@hadleyella01, have you tried to reset Origin? Here is the link on how to do so.

 

https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/

 

Please let us know if this worked.

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Message 3 of 6 (444 Views)

Re: Sims 4 wont launch

@hadleyella01

Which version of macOS are you running?

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Message 4 of 6 (433 Views)

Re: Sims 4 wont launch

★★★ Newbie

I am running the latest OC Mojave version and I’ve tried resetting origin with no success

Message 5 of 6 (369 Views)

Re: Sims 4 wont launch

@hadleyella01

 

Please could you try the super repair:

 

  1. In your Applications folder right click on the Sims 4 app and select Show Package Contents.
  2. Navigate to Contents > Mac OS.
  3. Right click on The Sims 4 and select Move to Trash. Don't drag the file as it will only move an alias and leave the original in place. If there is another file in the folder, The Sims 4.par, leave it alone.
  4. Now open Origin, click on The Sims 4 in your Games Library and click on Download.

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 6 of 6 (356 Views)