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Sims 4 won't launch on MacBook Air

by Realcarlym
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Sims 4 won't launch on MacBook Air

★★★★ Newbie

So I just spent HOURS downloading the basic Sims 4 game to my computer since it's on sale! I haven't played the Sims in YEARS and I've missed it! But when I go to play it it says "Unable to start: The Sims 4 is already running. [ed35e0ea:29f00e76:00000000:18a1dd51] and my virus protection, Trend Micro for Mac, says "Program blocked. The Sims 4 tried to open files protected by Folder shield. Trend Micro Antivirus stopped it for your protection." 

 

I just want to play the Sims. What should I do? 

 

I appreciate all the help! 

 

Message 1 of 3 (128 Views)

Re: Sims 4 won't launch on MacBook Air

★★★★ Novice

have you tried deleting the electronic arts folder and then loading up the game again

Message 2 of 3 (103 Views)

Re: Sims 4 won't launch on MacBook Air

@Realcarlym

Disable the antivirus then try to run it. As the message states, it is blocking the game from properly running.


Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
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Message 3 of 3 (73 Views)
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