September 2016
mac
September 2016
@meganshae moved to the Mac forum.
September 2016
Please use the Origin reset tool then try again - https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/
If that doesn't fix it please try the following:
December 2016
You are so awesome, this fixed it! Thank you!
January 2017
(i use a macbook air)
When i try to download the new update it always gets to 9% before coming up with
[Origin is not able to download The Sims™ 4 Limited Edition to EAPatch error: unknown error 0x00002003: File write failure /Applications/The Sims 4.app/Contents/Data/Client/ClientDeltaBuild0.package_DiP_STAGED.eaPatchTemp [Class: 3 SysErr: -1 ErrId: 8195] at (:0) Ctx: /Applications/The Sims 4.app/Contents/Data/Client/ClientDeltaBuild0.package_DiP_STAGED.eaPatchTemp.
Please check that the location is available or cancel and restart the download to another location.]
i have no idea how to fix it. Any help is greatly appreciated.
January 2017
Please try this - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...
April 2017
I have a MacBook air and I wanted to play the sims with my friend and it had to update and its keep failing. I tried deleting the one thing on one thread and it worked until 93% and then it failed again and went back to around 64% and it keeps failing and saying
:Origin is not able to download The Sims™ 4 to /Applications/The Sims 4.app/Contents/Data/Client/ClientDeltaBuild6.package_DiP_STAGED.
Please check that the location is available or cancel and restart the download to another location.
any help would be great! Thanks
April 2017
Please can you work your way through the suggestions in the Download & Connection Issues section of the Origin/Mac thread here - http://answers.ea.com/t5/The-Sims-Mac/MAC-Origin-Troubleshooting-and-Information/m-p/5371659#M3387
Let me know how you get on
August 2017
I had the same problem, first i tried restarting my computer (did not work), then i logged off origin and logged in again (didn't do anything) and then i deleted some files i didn't need from my computer (because my disc was full) and then it worked!! Might not work for you but maybe your disc of memory is full and cant download the file. Hope it works
October 2017
Help! I'm getting this message when i'm trying update my game Origin is not able to download The Sims™ 4 Digital Deluxe to /Applications/The Sims 4.app/Contents/MacOS/The Sims 4_DiP_STAGED.
Please check that the location is available or cancel and restart the download to another location.