Sims 4 on Mac won't open

by justacceptIDname
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Sims 4 on Mac won't open

★★★ Newbie

Hey all- I've always wanted Sims but was never allowed to install it on the family computer, i now have my own Mac and have downloaded Origin and Sims 4 to finally have a go and play sims for the first time- I've done everything i read up about to play it on the Mac etc. however every time i click on the game to open and load it comes up with a warning message saying: 

 

'Unable to start due to missing game data. Please download The Sims 4 Legacy Edition from Origin.'

 

Can someone help as i don't know what to do- I'm new to all this and i don't want to have to buy and download another sims game for it to tell me i still can't play- does anyone know what to do here?

 

many thanks, 

 

Jessica 

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Re: Sims 4 on Mac won't open

@justacceptIDname 

 

Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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