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Re: Sims 4 not downloading anymore...

by jpkarlsen
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Sims 4 not downloading anymore...

★★★★ Novice

Hi I am having a problem downloading sims 4. So it was downloading just fine when it got to a point where it stopped downloading because I ran out of space. I then made more space but then it happened again and then it stopped downloading. I've restarted my mac after that, re-installed origin, and tried going on safe mode but all I get is that it is preparing. Can someone help me?Devil

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Accepted Solution

Re: Sims 4 not downloading anymore...

★★★★ Novice

Never mind, I found a different solution which was to download the game onto a usb.

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Re: Sims 4 not downloading anymore...

★★★★★ Pro

Tagging @Bluebellflora since this is a Mac issue.

 

@FA3103 Your posting will be moved to the Sims Mac forum.

Message 2 of 9 (282 Views)

Re: Sims 4 not downloading anymore...

★★★★ Novice
oh ok didn't realize there was one.
Message 3 of 9 (270 Views)

Re: Sims 4 not downloading anymore...

@FA3103

 

Please run the Origin reset tool then try again.



Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
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Message 4 of 9 (238 Views)

Re: Sims 4 not downloading anymore...

★★★★ Novice

So I think that was the solution but I just realized that my mac still has whatever was downloaded before the situation started. I'm not sure how I can delete it but I'm also not sure if I can delete. 

 

PS: Should this be under another post or will it be answered under this one?

Message 5 of 9 (216 Views)

Re: Sims 4 not downloading anymore...

@FA3103

Please can you elaborate further? What status is showing for the game in Origin now, can you actually play?


Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Message 6 of 9 (203 Views)

Re: Sims 4 not downloading anymore...

★★★★ Novice

No, I am not able to play the game yet because of the junk that the game downloaded before the situation. I just need to make more space but I want to see if I can delete the junk that the game downloaded because I ran out of space.

Message 7 of 9 (194 Views)

Re: Sims 4 not downloading anymore...

[ Edited ]

@FA3103

Ah ok. And what is showing in the orange status button below the game in Origin?

 

Could you try the following, depending on what is actually in your Applications folder:

 

  1. In your Applications folder right click on the Sims 4 app and select Show Package Contents.
  2. Navigate to Contents > Mac OS.
  3. Right click on The Sims 4 and select Move to Trash. Don't drag the file as it will only move an alias and leave the original in place. If there is another file in the folder, The Sims 4.par, leave it alone.
  4. Now open Origin, click on The Sims 4 in your Games Library and click on Download


Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Message 8 of 9 (188 Views)

Re: Sims 4 not downloading anymore...

★★★★ Novice

Never mind, I found a different solution which was to download the game onto a usb.

Message 9 of 9 (285 Views)
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