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Re: Sims 4 - lost my saves after update

by puzzlezaddict

Original Post

Sims 4 - lost my saves after update

★★★★ Newbie



So I just updated my sims 4 and lost my saves?! This is so frustrating as I was working on so many things!! 


I read some other posts and people have said to locate Sims 4 in the electronic arts folder, which I have, my question is wha do I do now?? 


Would love any advice !!! tia

Message 1 of 2 (111 Views)

Re: Sims 4 - lost my saves after update

@dianatodorov  Do you have iCloud enabled?  Your previous TS4 game folder (the one in Documents\Electronic Arts) could have been automatically moved to cloud storage, as iCloud loves to upload the Documents folder in its entirety.  When you launched TS4 again, the game would have been unable to find your previous folder and would have spawned a new one instead.  If you find your previous folder in cloud storage, you can just delete the new one and move the old one back to where it belongs, and be sure to disable iCloud going forward.


I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 2 (94 Views)

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