Sims 4 keeps crashing

by HelloMyNameIsDee
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Original Post

Sims 4 keeps crashing

★★★ Newbie

Hello!

 

This past Tuesday my game started crashing suddenly so I took the mods out that I installed that day and rebooted and it crashed again. Frustrated I gave up for two days and I'm back at trying to find a solution today. Here is the crash report. Can anyone help me out and tell how I can get my game working again I'd greatly appreciate it. 

 

 

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------
 
Process:               The Sims 4 [3247]
Path:                  /Users/USER/*/The Sims 4.app/Contents/MacOS/The Sims 4
Identifier:            com.ea.mac.thesims4
Version:               1.0 Soccer ball
Code Type:             X86-64 (Translated)
Parent Process:        launchd [1]
User ID:               501
 
Date/Time:             2022-07-20 19:53:55.6368 -0400
OS Version:            macOS 12.4 (21F79)
Report Version:        12
Anonymous UUID:        FDFD981E-5819-5BE7-2A74-4E3F1C79B930
 
Sleep/Wake UUID:       FCE8C16C-BF86-4E8A-A333-EF3AE9BED3BA
 
Time Awake Since Boot: 38000 seconds
Time Since Wake:       6303 seconds
 
System Integrity Protection: enabled
 
Crashed Thread:        23
 
Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x00000001878a9d28
Exception Codes:       0x0000000000000001, 0x00000001878a9d28
Exception Note:        EXC_CORPSE_NOTIFY
 
Termination Reason:    Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process:   exc handler [3247]
 
VM Region Info: 0x1878a9d28 is not in any region.  Bytes after previous region: 18967849  Bytes before following region: 64918232
      REGION TYPE                    START - END         [ VSIZE] PRT/MAX SHRMOD  REGION DETAIL
      unused shlib __DATA         185693000-186693000    [ 16.0M] rw-/rwx SM=PRV  ... this process
--->  GAP OF 0x5000000 BYTES
      unused shlib __DATA         18b693000-18c693000    [ 16.0M] rw-/rwx SM=PRV  ... this process
 
Thread 0::  Dispatch queue: com.apple.main-thread
0   <translation info unavailable>       0x108677170 ???
1   <translation info unavailable>       0x1086770f4 ???
2   The Sims 4                           0x10372de65 0x1025e4000 + 18128485
3   The Sims 4                           0x103d9a3a6 0x1025e4000 + 24863654
4   The Sims 4                           0x103d946dd 0x1025e4000 + 24839901
5   The Sims 4                           0x103d954ef 0x1025e4000 + 24843503
6   The Sims 4                           0x103721f90 0x1025e4000 + 18079632
7   The Sims 4                           0x1037217a9 0x1025e4000 + 18077609
8   The Sims 4                           0x103721661 0x1025e4000 + 18077281
9   The Sims 4                           0x10342aee7 0x1025e4000 + 14970599
10  The Sims 4                           0x10363c8d5 0x1025e4000 + 17139925
11  The Sims 4                           0x103451e62 0x1025e4000 + 15130210
12  The Sims 4                           0x1025e71b5 0x1025e4000 + 12725
13  The Sims 4                           0x1025e5f62 0x1025e4000 + 8034
14  The Sims 4                           0x1025e5f41 0x1025e4000 + 8001
15  Foundation                        0x7ff805d91f51 __NSFireTimer + 67
16  CoreFoundation                    0x7ff804fcfff6 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
17  CoreFoundation                    0x7ff804fcfae7 __CFRunLoopDoTimer + 923
18  CoreFoundation                    0x7ff804fcf64b __CFRunLoopDoTimers + 307
19  CoreFoundation                    0x7ff804fb5eb2 __CFRunLoopRun + 2014
20  CoreFoundation                    0x7ff804fb5014 CFRunLoopRunSpecific + 562
21  HIToolbox                        0x7ff80e0c95e6 RunCurrentEventLoopInMode + 292
22  HIToolbox                        0x7ff80e0c934a ReceiveNextEventCommon + 594
23  HIToolbox                        0x7ff80e0c90e5 _BlockUntilNextEventMatchingListInModeWithFilter + 70
24  AppKit                            0x7ff80792b1fd _DPSNextEvent + 927
25  AppKit                            0x7ff8079298ba -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1394
26  AppKit                            0x7ff80791bf69 -[NSApplication run] + 586
27  AppKit                            0x7ff8078efee7 NSApplicationMain + 817
28  The Sims 4                           0x1025e5804 0x1025e4000 + 6148
 
Thread 1:: com.apple.rosetta.exceptionserver
0   runtime                          0x7ff7ffe399c4 0x7ff7ffe35000 + 18884
1   runtime                          0x7ff7ffe47460 0x7ff7ffe35000 + 74848
2   runtime                          0x7ff7ffe48ed8 0x7ff7ffe35000 + 81624
 
Thread 2:
0   runtime                          0x7ff7ffe57814 0x7ff7ffe35000 + 141332
 
Thread 3:: com.apple.NSURLConnectionLoader
0   ???                              0x7ff89546a940 ???
1   libsystem_kernel.dylib            0x7ff804eb497a mach_msg_trap + 10
2   libsystem_kernel.dylib            0x7ff804eb4ce8 mach_msg + 56
3   CoreFoundation                    0x7ff804fb7540 __CFRunLoopServiceMachPort + 319
4   CoreFoundation                    0x7ff804fb5bd0 __CFRunLoopRun + 1276
5   CoreFoundation                    0x7ff804fb5014 CFRunLoopRunSpecific + 562
6   CFNetwork                        0x7ff809b18874 0x7ff8098d0000 + 2394228
7   Foundation                        0x7ff805d489c4 __NSThread__start__ + 1009
8   libsystem_pthread.dylib          0x7ff804ef14e1 _pthread_start + 125
9   libsystem_pthread.dylib          0x7ff804eecf6b thread_start + 15
 

 

Message 1 of 3 (1,040 Views)

Re: Sims 4 keeps crashing

@HelloMyNameIsDee 

 

Just taking out some Mods often isn't enough. Follow these steps to launch a new clean game and try to narrow down the issue - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting...


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 2 of 3 (1,012 Views)

Re: Sims 4 keeps crashing

★★★ Newbie

Getting the same error! Was working fine with mods 24 hours before now all of a sudden it won’t. I have deleted files and completely started fresh, added mods in slowly, everything! I can’t play without my mods and custom content. Usually when mods don’t work it affects the game differently, I can still at least play but now I can’t even create a new sim 

Message 3 of 3 (793 Views)
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