Though I’m sorry to hear you all are dealing with this issue, I’m VERY happy to hear that I’m not the only one who’s been having this problem! Hopefully we see a fix soon 😂
August - last edited August
I keep trying to go onto the Gallery but every time it will begin to load then close my current game.
I have tried repairing the game and I have made sure it is the most up to date version but nothing seems to work and it's very frustrating.
I'm also playing from a MacBook Pro
Out of curiosity, is this happening to everyone else specifically with the News tab of the Gallery, as it is with me, or are people having the problem with other tabs as well?
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Product: The Sims 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 220.127.116.110
What expansions, game packs, and stuff packs do you have installed? All except vampires
Steps: How can we find the bug ourselves? Test opening the gallery while playing
What happens when the bug occurs? The game crashes and I get a notification that the game has crashed
What do you expect to see? The gallery opens and I can use it
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The last big update where the graphics to the cover of the Sims 4 changed - that update gave me this bug.
Gallery is crashing 90% of the time, it works 1 every 10 times (actually, not exadurating). When it does work, I can enter the gallery over and over again - it just takes 10 tries to find the one that will work and stay open. I've tried clicking on different things in the gallery, I've tried opening and closing quickly and opening again - nothing else works. I don't have any Mods and my iMac is update date 10.14.6. I repaired Sims 4 and that did not help.
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
a month ago
Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is.
a month ago
I have the same problem 50% of the time it's so annoying, please fix it !! I'm also playing on a MacBook Pro (2015).