Help us improve Answers HQ! Take Survey No, Thanks

Re: Game crashing when connecting to internet on Gallery while gaming

by adduapina
Reply

Original Post

Re: Game crashing when connecting to internet on Gallery while gaming

[ Edited ]

@adduapina 

 

You need to hit the Reply button, not the Quick Reply button to add files:

 

Screenshot 2019-07-25 at 20.43.54.png



Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Message 21 of 50 (420 Views)
Highlighted

Re: Game crashing when connecting to internet on Gallery while gaming

★ Apprentice
@Bluebellflora That is what I did. I add the file, press submit and it throws me back to composing.
Message 22 of 50 (414 Views)

Re: Game crashing when connecting to internet on Gallery while gaming

@adduapina 

 

Is the file showing up as attached?

 

Screenshot 2019-07-25 at 22.34.07.png



Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Message 23 of 50 (401 Views)

Re: Game crashing when connecting to internet on Gallery while gaming

★ Apprentice
@Bluebellflora Yes, before I click submit. Then it disappears.
Message 24 of 50 (380 Views)

Re: Game crashing when connecting to internet on Gallery while gaming

EA Sims Team

@adduapina 

 

Could you try sending it to me through private message, either attached, or copy and pasted into the message?

Message 25 of 50 (346 Views)

Re: Game crashing when connecting to internet on Gallery while gaming

EA Sims Team

@adduapina 

 

I have it now.  Thank you!

Message 26 of 50 (339 Views)

Re: Game crashing when connecting to internet on Gallery while gaming

★ Apprentice
@SimQARobo I've sent you a PM with pasted text from the file.
Message 27 of 50 (337 Views)

Re: Game crashing when connecting to internet on Gallery while gaming

EA Sims Team

Update: The team has been able to reproduce this issue.  Thanks for the information, everyone.

Message 28 of 50 (186 Views)

My game keeps crashing when I use the gallery

★★★★ Novice

My game keeps crashing when I try to use the gallery. I have no mods or cc, I repaired my game, deleted the localthumbcache.package, and it's still crashing. Can anyone help??

Message 29 of 50 (171 Views)

Re: My game keeps crashing when I use the gallery

@Bella62702

Moved your post to this thread on the issue affecting some Mac users. EA are aware, no fix yet although you may find it starts working by itself again.


Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Message 30 of 50 (156 Views)
sims-four-characters

Want more Sims?

Check out our Sims forums for tutorials and all things Sims.

View more

fifa-20-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help