June 2020
Hey guys, I hope you're all doing well despite the uncertainty behind the times we are currently living in.
I downloaded the Sims 4 because you know.. quarantine and I think I've earned it after studying for four years at university. It was working well for a day, but it keeps crashing when I try to load a household. I can go on Create A Sim, I can choose a world but as soon as I start to play with a specific household, it loads for some time with the Sims icon spinning and then it freezes and then crashes and goes back to my Mac homescreen.
Model Name: MacBook Pro
Model Identifier: MacBookPro9,2
Processor Name: Intel Core i5
Processor Speed: 2.5 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 3 MB
Hyper-Threading Technology: Enabled
Memory: 4 GB
Boot ROM Version: 226.0.0.0.0
SMC Version (system): 2.2f44
Serial Number (system): C1MN43Z8DTY3
Hardware UUID: D63BF196-CC5E-5EF8-A2A8-564CFD4C5D75
Sudden Motion Sensor:
State: Enabled
Many thanks in advance, thanks for reading!
June 2020
That's not all the relevant info unfortunately. Please can you provide more. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...