Sims 4 keeps crashing on 2020 iMac 27

[brookeblazin]

Did this work when you tried it?

[MCBK10]

Nothing really works - sometimes I load the Sims4 and it works, most of the time it doesn't. 

[kirstinjadee]

hi, the exact same issue happens with me, cant even get past creating a personality before I freezes

[Bluebellflora]

@kirstinjadee 

Which specific model iMac do you have?

[kirstinjadee]

@Bluebellflora 

I have the MacBook Air 2020 woth M1 chip 

[Bluebellflora]

@kirstinjadee

This thread is for specific known problems with 2020 27" iMacs (in the title). Please see the solution in this stickied thread for your issue - https://answers.ea.com/t5/Technical-Issues-Mac/-WORKAROUND-freezing-in-CAS-on-Mac-with-M1-chip/m-p/9...

[JoeySantz]

Hi,

I recently purchased a 27' iMac, whenever I launch The Sims 4 via Origin and select household to play, my iMac crashes. I've tried changing all of the game settings, and I've also tried removing The Sims 4 folder in my documents and starting again.

I wanted to find out if anyone has found a solution to this issue. Thanks.