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unable to save lots/households on 2020 imac 27"

by NahDog5
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Re: sims crashing on imac and creating a red static tv thing

★★★★ Novice
com.apple.driver.AppleIntelLpssI2C (3.0.60)
com.apple.driver.AppleIntelLpssDmac (3.0.60)
com.apple.driver.AppleIntelLpssI2CController (3.0.60)
com.apple.iokit.IOGraphicsFamily (576.1)
com.apple.driver.AppleIntelSlowAdaptiveClocking (4.0.0)
com.apple.driver.AppleIntelPCHPMC (2.0.1)
com.apple.AppleGraphicsDeviceControl (5.2.6)
com.apple.driver.AppleIntelCFLGraphicsFramebuffer (14.0.7)
com.apple.kext.AMDSupport (3.1.0)
com.apple.driver.AppleIntelLpssUARTCommon (3.0.60)
com.apple.driver.AppleIntelLpssUARTv1 (3.0.60)
com.apple.driver.AppleGraphicsControl (5.2.6)
com.apple.kext.AMDRadeonX6000Framebuffer (3.1.0)
com.apple.driver.AppleIntelKBLGraphics (14.0.7)
com.apple.driver.AppleGraphicsDevicePolicy (5.2.6)
com.apple.kext.AMDRadeonServiceManager (3.1.0)
com.apple.kext.AMDRadeonX6000HWServices (3.1.0)
com.apple.kext.AMDRadeonX6000 (3.1.0)
com.apple.kext.AMDRadeonX6200HWLibs (1.0)
Message 51 of 76 (269 Views)
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Re: sims crashing on imac and creating a red static tv thing

★★ Novice
com.apple.driver.AppleIntelLpssI2C (3.0.60)
com.apple.driver.AppleIntelLpssDmac (3.0.60)
com.apple.driver.AppleIntelLpssI2CController (3.0.60)
com.apple.iokit.IOGraphicsFamily (576.1)
com.apple.driver.AppleIntelPCHPMC (2.0.1)
com.apple.driver.AppleGraphicsControl (5.2.6)
com.apple.AppleGraphicsDeviceControl (5.2.6)
com.apple.driver.AppleIntelCFLGraphicsFramebuffer (14.0.7)
com.apple.kext.AMDSupport (3.1.0)
com.apple.driver.AppleIntelLpssUARTCommon (3.0.60)
com.apple.driver.AppleIntelLpssUARTv1 (3.0.60)
com.apple.driver.AppleIntelSlowAdaptiveClocking (4.0.0)
com.apple.kext.AMDRadeonX6000Framebuffer (3.1.0)
com.apple.driver.AppleIntelKBLGraphics (14.0.7)
com.apple.driver.AppleGraphicsDevicePolicy (5.2.6)
com.apple.kext.AMDRadeonServiceManager (3.1.0)
com.apple.kext.AMDRadeonX6000HWServices (3.1.0)
com.apple.kext.AMDRadeonX6000 (3.1.0)
com.apple.kext.AMDRadeonX6200HWLibs (1.0)
Message 52 of 76 (306 Views)
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unable to save lots/households on 2020 imac 27"

★★ Novice

Not sure if anybody has already touched on this. Every time I open Sims 4, it does not give me the option to play a household that has already been created and placed on a lot. While playing, I have the ability to save a household once they're placed to a lot but when I quit and reopen Sims 4, all game data is gone. I also have glitches in gameplay when I'm on a lot, there will be black triangle spots on surrounding lots. I have graphics set to Ultra because I've found that is the only way that the game won't freeze up and crash. When I lower the graphics in the game settings, creating a household goes smoothly, but as soon as I place to a lot and enter build mode, the game freezes and then crashes. All game content I have is up to date as well.

Message 53 of 76 (232 Views)
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Re: unable to save lots/households on 2020 imac 27"

@NahDog5 

 

Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...

 

For your saves not loading, check you iCloud Drive settings and internal storage - https://bluebellflora.com/2017/02/06/sims-3-and-sims-4-not-loading-save-games/


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Message 54 of 76 (203 Views)
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Re: unable to save lots/households on 2020 imac 27"

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Here is a screenshot of my iMac specs. Thank you for your reply. I believe I fixed the issue with my games not saving as well; I turned off the optimize mac storage for icloud. 

Message 55 of 76 (187 Views)
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Re: unable to save lots/households on 2020 imac 27"

@NahDog5

Great! Standard smile

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
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Message 56 of 76 (177 Views)
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Mac 2020 Sims 4 crashing all the time

★★★ Newbie

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.67.45.1220
What expansions, game packs, and stuff packs do you have installed? Holiday celebration (problem started before this was installed)
Steps: How can we find the bug ourselves? Unsure
What happens when the bug occurs? Whole game freezes. Have to force quit. Computer crashes.
What do you expect to see? Freezing randomly occurs. Can hear sims and activities continuing in background but visuals freeze. Can access and click the screen, but the screen itself is either frozen on what i was doing or a bright red screen.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Game worked until creating house, using the moving object cheat and resizing a few objects. We turned off the cheat and removed all objects which had been resized. Nothing changed.

I tried to screen record or screenshot, but the freeze causes my whole mac to crash.
My mac is up to date, brand new, and plenty of storage.

At the moment my game is completely un playable. Freezes within the first 2 minutes, unable to save anything. 

Message 57 of 76 (264 Views)
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Re: Mac 2020 Sims 4 crashing all the time

@smeh22 

 

Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...


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Message 58 of 76 (256 Views)
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Re: Mac 2020 Sims 4 crashing all the time

★★★ Newbie
Operating System (Version) - 10.15.7
Mac model - iMac (Retina 5k, 27-inch, 2020)
Processor - 3.3 GHz 6-Core Intel Core i5
Memory (RAM) - 72GB
Graphics - AMD Radeon Pro 5300 4 GB
Message 59 of 76 (251 Views)
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Re: Mac 2020 Sims 4 crashing all the time

@smeh22

Thanks Standard smile I've merged your post into this ongoing thread for those with the 2020 27" iMacs with Radeon Pro 5300. Please can you also provide the info asked for in an earlier post here https://answers.ea.com/t5/Technical-Issues-Mac/Sims-4-keeps-crashing-on-2020-iMac-27/m-p/9641962#M38...

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
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