Sims 4 keeps crashing during gameplay on mac

[Tremayne4260]

Have you recently restarted your computer? Something may still be trying to process and it didn't fully close out since the game crashed.

[kaymai512 · Accepted solution]

try this

head over to your documents folder and from there open up Electronic Arts, and then The Sims 4. look and see if you have a file thats called options.ini and if you do go ahead and drag it to your desktop. then try loading the game back up and see if that did anything.

[deanna1010]

great ! thank you so much !!!!

[hsarratt_101]

I've moved by options ini folder into the desktop but its still crashing- my sim was looking gorge as well!! :D anyway does anyone know what i can do, its just REALLY annoying....

[Tremayne4260]

Do you have any Mods or CC installed? If so, try removing those for now. 

[sitrucz]

This worked for me moving options.ini to the desktop. I tried resetting pram, removing related library files to no resolution. I moved mods and tray folders to desktop as well. Just that one file did the trick. I'm not a player but my daughter is happy now.

[AmberOkayy]

same i dont know what to do everything is updated fully

[robinsky43]

I don't have that folder in my documents. Could it be the custom content?

[puzzlezaddict]

@robinsky43  The options file should absolutely be in your TS4 folder in Documents; even if it disappeared, the game would generate a new one the next time it loaded.  But regardless, if you're having issues, the first thing to try is to pull your entire TS4 folder out of Documents and place it on your desktop.  When you launch the game again, a fresh, clean folder will spawn, without any of your saves, mods, or cc.  If you can play properly for a little while, it's likely that something in the old folder was causing the problem.  You can then start moving your content from your old folder to your new one, a bit at a time, and testing the game to see if it still runs smoothly.  When it starts crashing again or otherwise misbehaving, you can surmise that whatever you just added to your new folder was causing your issues.

[itsaxolotlgaming]

My sims 4 icon in that folder has the apple photo login and everything is in russian.