April 2020
Hi there, I was wondering if you were able to sort your problem out?
June 2020
I have a late 2015 iMac running El Capitan and have never had any problems with the game. This year I suddenly started experiencing crazy graphics issues which make the game unplayable. I've tried uninstalling and reinstalling multiple times, tried the game in both windowed and full screen mode, tried changing the graphics settings. I believe it started happening around the legacy split-off update but to my knowledge my machine isn't required to change to the legacy edition. Performance is otherwise laggy but functional, seems to only/mostly be a graphics thing. I have no cc or mods installed.
June 2020
June 2020
Solved by updating my MacOS, thank you
October 2020
I've recently got a second hand mac, and I was really excited to download the sims again. BUUUUTTT every time I try and play, within a couple minutes of gameplay, that multicolour spin wheel appears and the game freezers... and then i have to shut down my mac. Please help me....
October 2020
Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...
October 2020
OS X El Capitan
Version 10.11.6
MacBook Pro (Retina, 15-inch, Mid 2015)
Processor 2.8 GHz Intel Core i7
Memory 16 GB 1600 MHz DDR3
Graphics AMD Radeon R9 M370X 2048 MB
thank you for answering!!
October 2020
July 2021
Hi, i also just got a second hand iMac 27 late 2015. I just downloaded sims an opened it, then said that the graphic card was not supported by sims. Is there anyway way of fixing it without having to buy a new card or computer?
iMac (Retina 5K, 27-inch, Late 2015)
Processor 3,2 GHz Quad-Core Intel Core i5
Memory 8 GB 1867 MHz DDR3
Graphic AMD Radeon R9 M380 2 GB
July 2021