Sims 4 isn't downloading due to location.

by imta13
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Original Post

Sims 4 isn't downloading due to location.

★★ Novice

Help! my Sims 4 isn't downloading and this message keeps popping up and I don't know what to do.

 

Origin is not able to download the sims 4 to /Applications/The Sims 4.app/Support/mnfst.txt_DiP_STAGED.

Please check that location is available or cancel and restart the download to another location

 

How do I do this? 

 

Thank you in advance. 

 

Message 3 of 12 (663 Views)

Origin is

★★ Novice

Help! my Sims 4 isn't downloading this message keeps popping up and I don't know what to do. 

 

Origin is not able to download The Sims 4 to Applications/The Sims 4.app/Support/mnfst.txt_DiP_STAGED. 

Please check the location is available or cancel and restart the download to another location. 

 

How do I do this?

 

Thank you in advance. 

Message 1 of 12 (630 Views)

Sims 4 isn't downloading due to location

★★ Novice

Helpppp! my Sims 4 isn't downloading this message keeps popping up and I don't know what to do.

 

Origin is not able to download The Sims 4 to Applications/The Sims 4.app/Support/mnfst.txt_DiP_STAGED.

Please check the location is available or cancel and restart the download to another location.

 

How do I do this?

 

Thank you in advance.

Message 2 of 12 (635 Views)

Re: Sims 4 isn't downloading due to location.

★ Guide
@imta13 Is there a chance your game files were transferred to iCloud?
Message 4 of 12 (627 Views)

Re: Sims 4 isn't downloading due to location.

★★ Novice

Not that I know of. How would I find out?

 

Message 5 of 12 (621 Views)

Re: Sims 4 isn't downloading due to location.

@imta13

Please right click on the game in your Applications folder and choose Show Package Contents from the menu that appears

Open the Support folder, is there a file in there called mnfst.tx?

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Message 6 of 12 (620 Views)

Re: Sims 4 isn't downloading due to location.

★★ Novice
@Bluebellflora Yes, there is.
Message 7 of 12 (615 Views)

Re: Sims 4 isn't downloading due to location.

@imta13

Great, the file is there. Where is your game install location, is it the default location set in Origin > Installs & Saves (which is your user account Applications folder) or have you changed it at all, maybe to the system Applications folder in Macintosh HD or an external drive?

Have you just purchased the game to install or a new pack you are trying to install?

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Message 8 of 12 (590 Views)

Re: Sims 4 isn't downloading due to location.

★★ Novice
@Bluebellflora I was trying to update my game when the message popped up.

I went into the install and saves and the location was just Applications. Is that right? Should I press the restore default button?
Message 9 of 12 (584 Views)

Re: Sims 4 isn't downloading due to location.

@imta13

No, that seems fine. Does it say /Applications or /Users/YourUserName/Applications?

Do you get the option to repair your game when you right click on it in your games library? If so can you repair?

There are quite a few sporadic reports of this affecting various game files during updates but I haven't seen a definitive solution yet. It's great that you're testing these suggestions Standard smile

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- Clearing Origin cache - | - Mac specific TS4 issues -
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Message 10 of 12 (513 Views)