Sims 4 high school years

[extomatom]

Every time I load up sims 4 high school years, it says that I need to download it to play it, but I've already installed it. The only way I could play was if I repaired all the games and clicked the little play button in high school years, but I don't want to keep doing that. How do I fix this? 

[Bluebellflora · Accepted solution]

@extomatom

Thanks, everything looks fine with the installation.How much internal storage do you have left on your Mac? About This Mac > Storage tab.

Make sure Origin is closed then open the Sims 4 Packs folder (same location as the base game is installed) and trash the EP12 folder.

Next, download and run the Origin reset tool - https://help.ea.com/en/help/origin/origin/how-to-reset-origin-on-mac/

Then open Origin, click on the game in your games library, find the HS pack in the Expansions and click download. This will re-download the pack and hopefully fix it.

[Bluebellflora]

@extomatom

Where is your game installed to?

Have you trashed any files or folders in the Sims 4 Packs folder?

[extomatom]

Origin 

[Bluebellflora]

@extomatom

Huh?

[extomatom]

The software? origin?

[Bluebellflora]

@extomatom

Yes, I know what Origin is but I'm asking where your games are installed to, normally your user account Applications folder, and if you've trashed any files and folders in the Sims 4 Packs folder.

[extomatom]

Oh I’m sorry for the misunderstanding and no I don’t see the sims 4 in my application folder 

[Bluebellflora]

@extomatom 

Thanks.

Please open Terminal and copy and paste the following command then hit Enter/Return:

find / -type d -name "*The Sims 4*" 2>/dev/null

After a little while it will return the results of the search. Please copy and paste the results in a post here.

[extomatom]

Whats terminal and where do i find it?

[Bluebellflora]

@extomatom

Macintosh HD > Applications > Utilities > Terminal