December 2019
December 2019
Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...
There are currently some issues with certain versions of macOS and/or certain graphics chips/GPUs.
February 2020
I experienced this issue today while building. There is a LOT of CC on the lot but this (below) started spontaneously while I was using a Basegame terrain paint outside.
I stupidly saved while it was happening, and when I reloaded the game everything worked fine except the thumbnail for the house looked like the one in the OP
Here is my computer info:
I was able to resolve the issue (I hope) by rolling back my save to before the glitch occurred. Hopefully it won't happen again.
February 2020
January 2021
I am having the same problem and i have a couple of mods however they were all recommended by famous youtubers. I downloaded nothing from suspicious websites only famous YouTubers!
January 2021
June
I had one bad cc that was causing this for me. I guess it went bad after the update. I just started to put all on my cc that was close to where the box was appearing in household inventory. One of the item went in with a black box around it and the problem was solved. I tried everything because everything was fine before. Hope this helps someone.
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Troubleshoot and test your connectionReset, update, or link your account information.
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