Sims 4 game loads black box over house and turns black during gameplay

by rnxvt
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Original Post

Sims 4 game loads black box over house and turns black during gameplay

★★★ Newbie

While I’m trying to get into game play on the sims 4 my house will have a black box over it and then after getting into my sims family it’ll load up black. I repaired the game deleted cache files opened in window mode. 

Message 1 of 8 (5,094 Views)

Re: Sims 4 game loads black box over house and turns black during gameplay

★ Guide
@rnxvt Do you have mods?
Message 2 of 8 (4,990 Views)

Re: Sims 4 game loads black box over house and turns black during gameplay

@rnxvt 

 

Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...

 

There are currently some issues with certain versions of macOS and/or certain graphics chips/GPUs.


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 3 of 8 (4,939 Views)

Re: Sims 4 game loads black box over house and turns black during gameplay

★ Novice

I experienced this issue today while building. There is a LOT of CC on the lot but this (below) started spontaneously while I was using a Basegame terrain paint outside. 

Screen Shot 2020-02-24 at 5.52.05 PM.png

 

I stupidly saved while it was happening, and when I reloaded the game everything worked fine except the thumbnail for the house looked like the one in the OP
Screen Shot 2020-02-24 at 8.09.52 PM.png
Here is my computer info:

Screen Shot 2020-02-24 at 8.40.20 PM.png

 

I was able to resolve the issue (I hope) by rolling back my save to before the glitch occurred. Hopefully it won't happen again. 

Message 4 of 8 (4,750 Views)

Re: Sims 4 game loads black box over house and turns black during gameplay

@Evie-chan420

If you move out your Mods folder, trash the localthumbcache.package file then load up the game does the lot still look like in your second picture?

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Message 5 of 8 (4,722 Views)

Re: Sims 4 game loads black box over house and turns black during gameplay

★★★ Newbie

I am having the same problem and i have a couple of mods however they were all recommended by famous youtubers. I downloaded nothing from suspicious websites only famous YouTubers!

Message 6 of 8 (3,236 Views)

Re: Sims 4 game loads black box over house and turns black during gameplay

@BoiPotatoes

Whether they were recommended by people on YouTube or someone here, or on Twitter, or on another site is irrelevant. 3rd party content must be compatible with the current patch level of the game. If it is not compatible it can break your game. Try a new clean game by moving the Sims 4 folder to the desktop and see if it still happens.

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 7 of 8 (3,229 Views)

Re: Sims 4 game loads black box over house and turns black during gameplay

★★ Novice

I had one bad cc that was causing this for me. I guess it went bad after the update. I just started to put all on my cc that was close to where the box was appearing in household inventory. One of the item went in with a black box around it and the problem was solved. I tried everything because everything was fine before. Hope this helps someone.

Message 8 of 8 (818 Views)
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