Sims 4 failing to open on Mac

by pinkgiraffes4682
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Original Post

Sims 4 failing to open on Mac

★★ Novice

Hi, this is my first time using this forum, so I apologize if I post this to the wrong section. I swear I've tried everything I could think of and I can't get the game to open! I recently updated my game, and since then every time I go open the game, it will show me the loading screen and then crash. I took out all my script mods and it still won't open. I also deleted the local cache, tried repairing the game, deleted my saves from the saves folder, and re-downloaded Origin all together. I played last week, so I know that my Mac is compatible with the game. If anybody could send me any other ideas to try, I'd really appreciate it! 

Message 1 of 6 (316 Views)

Re: Sims 4 failing to open on Mac

@pinkgiraffes4682

Move out the entire Sims 4 folder and see if you can start a new, clean game.

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Please do not PM me unless I ask you to, I won't reply
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Message 2 of 6 (298 Views)

Re: Sims 4 failing to open on Mac

★★ Novice

So that worked once. Then the next time I went to open the game it failed again.

Message 3 of 6 (282 Views)

Re: Sims 4 failing to open on Mac

@pinkgiraffes4682

Did you move any of your files and folders from the folder you moved into the new one that was created?

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 4 of 6 (280 Views)

Re: Sims 4 failing to open on Mac

★★ Novice

I first tried to put my save back in but that didn’t work so I took it out so it was completely fresh 

Message 5 of 6 (265 Views)

Re: Sims 4 failing to open on Mac

@pinkgiraffes4682

Ok. Could you please repeat the process, this time NOT moving any of your saves/tray/mods,anything, from your old folder into the new one.

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 6 of 6 (247 Views)