Re: Sims 4 crashing sometimes only when placing lots from the neighborhood view

by Bluebellflora
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Original Post

Sims 4 crashing sometimes only when placing lots from the neighborhood view

[ Edited ]
★ Apprentice

I recently started a New Game after playing about 60+ hours on my old save. I deleted all the pre-made households in the game and started placing homes from the share gallery in Del Sol Valley first. The first house I tried to replace was the Bailey Moon Manor but it crashed after about 30-40 secs of loading. I loaded the game back up and started in Willow Creek which worked fine, I was able to replace about 5 or 6 homes no problem, same with Oasis Springs. Then with Newcrest I almost had all the lots filled until I got to the last 20x15 lot and it crashed about 10 secs after I placed it.

 

I do have CC but it's mainly CAS items and they've all been batch fixed and organized extensively, but I don't think a CAS item would cause a lot to crash from being placed. Also i've never had this problem in my past 60+ hour save. The only thing that was different was the fact that I had been playing all day for about 8+ hours without a break before I created a new save so that could've caused the crashes since I don't do that a lot, I play 4-5 hours max usually in one session. Live mode and all the other modes work fine, it's just placing lots from the world view is the problem. I think I might turn "Lighting" down to Medium and see what happens. Here's my game options, Mac specs and Crash txt.

 

  • Sims – Very High
  • Objects – Medium
  • Lighting – High
  • Reflections – Medium
  • Visual Effects – Medium
  • Edge Smoothing – Medium
  • 3D scene resolution – Medium
  • View Distance – High
  • Uncompressed Sim Textures – Off
  • Post processing effects – Off
  • Laptop Mode – On

MAC Specs

macOS Mojave Ver. 10.14

MacBook Pro (13-inch, Mid 2012)

Processor: 2.5 GHz Intel Core i5

Memory: 16 GB 1600 MHz DDR3

Graphics: Intel HD Graphics 4000 1536 MB

 

Two Crash txt, I believe they say the same thing though

 

  •  <?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>e5e0363eda1fbce15c94174a</sessionid><type>crash</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2019-03-22 05:45:41</createtime><buildsignature>Local.Unknown.Unknown.1.50.67.1220-1.200.000.385.Release</buildsignature><systemconfig></systemconfig><categoryid> 0x306a</categoryid><stack> 0x306a 0x6438 0xc4f3 0x92f5 0x8b11 0xb8295 0x6d29 0x109307f 0x15087a4 0x10b5f0c 0x150809d 0x14f3074 0x14d7463 0x151a297 0x1537190 0x15312b3 0x15318e4 0x104e750 0x104e583 0x104dea8 0xf86543 0xe1b15b 0x31f5 0x2052</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 24376.90<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0xbe7da869<br />Origin Version: 10,5,35,22222<br />Modded: True<br />SystemInfo: Mac OS X Version 10.14 (Build 18A391) GPU: Intel HD Graphics 4000 Intel HD Graphics 4000 OpenGL Engine 0.12.0.34<br />(baseaddr) 0x7fff5028c000,'IOAccelerator' 0x7fff28e4f000,'AppleIntelHD4000GraphicsGLDriver' 0x7fff28e4f000,'AppleIntelHD4000GraphicsGLDriver' 0x7fff28e4f000,'AppleIntelHD4000GraphicsGLDriver' 0x7fff28e4f000,'AppleIntelHD4000GraphicsGLDriver' 0x7fff3c58c000,'GLEngine' 0x7fff3b9d5000,'libGL.dylib' 0x101211000,'The Sims 4' 0x101211000,'The Sims 4' 0x101211000,'The Sims 4' 0x101211000,'The Sims 4' 0x101211000,'The Sims 4' 0x101211000,'The Sims 4' 0x101211000,'The Sims 4' 0x101211000,'The Sims 4' 0x101211000,'The Sims 4' 0x101211000,'The Sims 4' 0x101211000,'The Sims 4' 0x101211000,'The Sims 4' 0x101211000,'The Sims 4' 0x101211000,'The Sims 4' 0x101211000,'The Sims 4' 0x101211000,'The Sims 4'(/baseaddr)</contextdata></report>

 

  • <?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>258344a3553e6d565c94777f</sessionid><type>crash</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2019-03-22 08:24:07</createtime><buildsignature>Local.Unknown.Unknown.1.50.67.1220-1.200.000.385.Release</buildsignature><systemconfig></systemconfig><categoryid> 0x306a</categoryid><stack> 0x306a 0x645b 0xc4f3 0x92f5 0x8b11 0xb54b0 0x18d0792 0x63b9d4 0x63a579 0x619d0c 0x685e59 0x69174b 0x18cfdd1 0x104e83f 0x104e583 0x104dea8 0xf86543 0xe1b15b 0x31f5 0x2052 0x2031 0x66776 0x5ac55 0x5a808</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 9256.20<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0xd9016c91<br />Origin Version: 10,5,35,22222<br />Modded: True<br />SystemInfo: Mac OS X Version 10.14 (Build 18A391) GPU: Intel HD Graphics 4000 Intel HD Graphics 4000 OpenGL Engine 0.12.0.34<br />(baseaddr) 0x7fff5028c000,'IOAccelerator' 0x7fff28e4f000,'AppleIntelHD4000GraphicsGLDriver' 0x7fff28e4f000,'AppleIntelHD4000GraphicsGLDriver' 0x7fff28e4f000,'AppleIntelHD4000GraphicsGLDriver' 0x7fff28e4f000,'AppleIntelHD4000GraphicsGLDriver' 0x7fff3c58c000,'GLEngine' 0x10cb0a000,'The Sims 4' 0x10cb0a000,'The Sims 4' 0x10cb0a000,'The Sims 4' 0x10cb0a000,'The Sims 4' 0x10cb0a000,'The Sims 4' 0x10cb0a000,'The Sims 4' 0x10cb0a000,'The Sims 4' 0x10cb0a000,'The Sims 4' 0x10cb0a000,'The Sims 4' 0x10cb0a000,'The Sims 4' 0x10cb0a000,'The Sims 4' 0x10cb0a000,'The Sims 4' 0x10cb0a000,'The Sims 4' 0x10cb0a000,'The Sims 4' 0x10cb0a000,'The Sims 4' 0x7fff347a9000,'Foundation' 0x7fff3240c000,'CoreFoundation'(/baseaddr)</contextdata></report>
Message 1 of 4 (1,933 Views)

Re: Sims 4 crashing sometimes only when placing lots from the neighborhood view

[ Edited ]

@bdeezy89 

 

Thanks for all the info, that's a perfect post Standard smile

 

I doubt the graphics options you have would effect lot placement although having the Sims set to Very High will probably be a struggle for your Intel HD 4000, especially with CC if it is highly detailed. A quick way to test would be to trash the Options.ini file then load the game and try to place one of the lots in Del Sol Valley. This resets all your graphics options in-game, don't change them before trying to place a lot.


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Message 2 of 4 (1,923 Views)

Re: Sims 4 crashing sometimes only when placing lots from the neighborhood view

[ Edited ]
★ Apprentice

@Bluebellflora 

 

Thanks and regarding the Very High sims setting, the majority of the CAS CC is Maxis Match or the Poly count is within EA's limit. I don't use Alpha CC or anything too high because I have before and it caused crashes/lag. The extra RAM I have does help though Standard smile

Earlier today I was able to place around 10+ lots with no problem even the same house from the gallery in Del Sol Valley that caused the first crash. I did a game repair and changed the lighting setting to medium before hand. Idk if that solved it or not

Message 3 of 4 (1,916 Views)

Re: Sims 4 crashing sometimes only when placing lots from the neighborhood view

@bdeezy89

The repair may well have helped although it would be interesting to see if the graphics settings also played a part. If it happens again could you test trashing the Options.ini file before repairing? Standard smile

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Message 4 of 4 (1,908 Views)