Re: Sims 4 crashing on Mac

by Bluebellflora
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Original Post

Sims 4 crashing on Mac

★★ Novice

I can’t open my game. It gets pass the initial loading and then crashes. Removed all mods and delete what I could. Repaired. Updates. Nothing. I have it routed through a hard drive (never been a problem) so I don’t want to just delete and redownload. Any suggestions? 

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Re: Sims 4 crashing on Mac

@camsaboss 

 

Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...

 

Can you move the entire Sims 4 folder to the desktop and see if the game then launches?

 

"I have it routed through a hard drive" - do you mean you have your game installed on an external drive?


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Message 2 of 8 (360 Views)

Re: Sims 4 crashing on Mac

★★ Novice

MacOS High Sierra Vs 10.13.6

MacBook Pro 13inch 2017

Processor 2.3 GHz Intel Core i5

Memory 8 GB 2133 MHZ LPDDR3

Graphics Intel Iris Plus Graphics 640 1536 MB

 

I haven't tried moving it to my desktop because I had a hard time getting it to install through my external hard drive. So I guess technically my EA folder had to be in my documents on my actual hard drive so I "tethered (idk Chile)" so that everything is on my external hard drive. 

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Re: Sims 4 crashing on Mac

@camsaboss

Ah, you created a symlink to store the Sims 4 folder containing saves etc on the external?

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Message 4 of 8 (334 Views)

Re: Sims 4 crashing on Mac

★★ Novice

Yes, exactly. Thankfully you’re good at charades. 

Message 5 of 8 (329 Views)

Re: Sims 4 crashing on Mac

@camsaboss

Lol! Scroll down to the bottom of my symlink instructions - https://bluebellflora.com/saving-your-sims-4-folder-to-an-external-drive/

You have to rename the folder on the external and it should create a new Sims 4 folder on the external when you next launch the game.

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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- I am not affiliated with EA in anyway -
Message 6 of 8 (326 Views)

Re: Sims 4 crashing on Mac

★★ Novice

In case no one has told you lately, you’re awesome! Thank you so much! Greatly appreciated. 

Message 7 of 8 (286 Views)

Re: Sims 4 crashing on Mac

@camsaboss

Aww, thank you Standard smile

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Please do not PM me unless I ask you to, I won't reply
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