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Re: Sims 4 crashing on Mac

by Bluebellflora
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Original Post

Re: Sims 4 crashing on Mac

@juliadsi  Could you please list the troubleshooting steps you've tried so far, as well as the effects they had, if any?  For example, I tried turning down my graphics to their minimum settings, and I still couldn't load a house, or I pulled my game folder out of Documents, letting a new one spawn, and I created a family and played them for a bit, but once I quit and reloaded, I couldn't get into their house anymore.  This kind of information helps narrow down the source of your issues, and it keeps us from recommending tactics you've already tried.

 

Please also list the packs you have installed.  Some, like Seasons, require stronger hardware than you have if they're going to run at anything other than the lowest settings.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 51 of 56 (346 Views)

Re: Sims 4 crashing on Mac

★★★★ Novice
i tried to repair my game on origin, i also uninstalled and installed it again. and i lowered my graphics as well, it still
didn’t work
Message 52 of 56 (343 Views)

Re: Sims 4 crashing on Mac

@juliadsi  Try pulling your entire Sims 4 game folder out of Documents\Electronic Arts and onto your desktop (not just pieces, the entire thing).  Then launch the game again.  Create a sim or two—they don't have to be anything special—and move them into a house.  Then try to play them.  Does the game still crash?

 

Also, please list the packs you have installed.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 53 of 56 (332 Views)

Re: Sims 4 crashing on Mac

★★★★ Novice
i will do, thanks Standard smile
i have city living, get famous, cats & dogs, spa day, dine out, perfect patio stuff
Message 54 of 56 (329 Views)

Re: Sims 4 crashing on Mac

★★★★ Novice

i did that, it’s still not working. Frown 

Message 55 of 56 (301 Views)
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Re: Sims 4 crashing on Mac

@juliadsi

Is it loading at all? How far can you get before it crashes?

Could you disable Origin in-game and see if that helps - https://bluebellflora.com/2017/12/23/disable-origin-in-game/


Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
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Message 56 of 56 (281 Views)
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