Re: Sims 4 crashing on Mac

by juliadsi
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Re: Sims 4 crashing on Mac

★ Novice

Thank you so much! So helpful!

Message 41 of 63 (1,416 Views)

Re: Sims 4 crashing on Mac

★ Novice

I am on IMac the actual computer and I have played on pc with the sims 3 and everything was fine but for my sims 4 game it always crashes sometimes I cant even open my game sometimes it crashes in the middle of my game but I know it is not because of CC because I just downloaded CC like yesterday for the first time and it has been doing that from the start so I don’t know what to do please help.

Message 42 of 63 (1,308 Views)

Re: Sims 4 crashing on Mac

@fredfairbairn

 

Please can you provide more information about your Mac. Instructions on how to do so here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...

 

Please also move out your Mods folder and try playing a new game for an hour or so - does it crash?


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Message 43 of 63 (1,298 Views)
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Re: Sims 4 crashing on Mac

★★ Novice
same with my game!! how do i fix it! i already bought so many packs and stuff Frown(
Message 44 of 63 (1,214 Views)

Re: Sims 4 crashing on Mac

@juliadsi

Have a look at the master help and troubleshooting thread and try the suggestions - https://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/461...

If you are still having problems then please post back detailing which Mac you have, which packs you have installed and whether you use CC/Mods or not.

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 45 of 63 (1,212 Views)

Re: Sims 4 crashing on Mac

★★ Novice
i tried all of that and my game
is still crashing...
Message 46 of 63 (1,201 Views)

Re: Sims 4 crashing on Mac

@juliadsi

 

You really need to provide more information - what exactly is happening? Any error messages? Please provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 47 of 63 (1,200 Views)

Re: Sims 4 crashing on Mac

★★ Novice

my mac is shutting down when i want to play or buildt. it’s all fine in the manage worlds or create a sim, but whenever i get into a lot, my laptop shuts down. 

 

 

Message 48 of 63 (1,198 Views)

Re: Sims 4 crashing on Mac

@juliadsi

Please post all the information about your Mac I asked for too.

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 49 of 63 (1,197 Views)

Re: Sims 4 crashing on Mac

★★ Novice

mac book air 2017

graphics: intel HD graphics 600 1536 MB

memory: 8GB MHZDDR3 

processor: 1.8 GHZ intel core i5 

mac os sierra version: 10.12.6 

 

i don’t have cc or mods 

Message 50 of 63 (1,191 Views)