Re: Sims 4 crashing on Mac

by FuzziNinja
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Original Post

Re: Sims 4 crashing on Mac

@ThaVirginMary

 

Great! Please could you let us know what you deleted so it can help others? The more information and help the better Standard smile


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- Clearing Origin cache - | - Mac specific TS4 issues -
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Re: Sims 4 crashing on Mac

★★ Novice

I tried this (it didn't work unfortunately) and even deleted everything, reinstalling origin and sims 4 completely. I don't have any mods and I didn't have this problem until the last origin update of 2017. any suggestions?  I have some dlc packs would that effect it? 

Message 32 of 63 (1,977 Views)

Re: Sims 4 crashing on Mac

[ Edited ]

A new update to Origin was just released, 10.5.12. Are you still having the issue after updating?


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- Clearing Origin cache - | - Mac specific TS4 issues -
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Message 33 of 63 (1,960 Views)

Re: Sims 4 crashing on Mac

★★ Novice

unfortunately yes I still have the problem, the window for sims 4 opens for a split second and then crashes :c

 

Message 34 of 63 (1,948 Views)

Re: Sims 4 crashing on Mac

[ Edited ]

@FuzziNinja

 

Go into Documents > Electronic Arts and move the Sims 4 folder to your desktop then try and load your game. There are also other suggestions you can try in the Sims 4 Mac help thread - https://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/461...


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Message 35 of 63 (1,919 Views)

Re: Sims 4 crashing on Mac

★★ Novice

Finally got it to work! I just had to disable origin in game. don't know why that was affecting it so majorly but whatever I can play again! :D

 

Message 36 of 63 (1,913 Views)

Re: Sims 4 crashing on Mac

★★ Novice
Thank you for your help :D
Message 37 of 63 (1,909 Views)

Re: Sims 4 crashing on Mac

@FuzziNinja

Great! For future reference have a look at this thread, it may help you if you get stuck again - https://answers.ea.com/t5/The-Sims-Mac/Sims-4-not-opening-since-December-17-patch-Please-read-here/m...

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Message 38 of 63 (1,903 Views)

Re: Sims 4 crashing on Mac

★★★ Newbie

I do have some cc on mine. I had a little just a couple of things and I added about 5 more and it won't open. I didn't think it was a problem. I honestly think that it is Apple computers and how sucky they are because I had no problem on my EP Laptop. Standard smile

Message 39 of 63 (1,778 Views)

Re: Sims 4 crashing on Mac

@ThornierAsh4451

Is the extra CC you've just added compatible with the current patch level of the game?

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- Clearing Origin cache - | - Mac specific TS4 issues -
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