❗️ Sims 4 crashing/freezing, Intel HD 4000

by lillyk2004
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Original Post

Re: Sims 4 crashing while playing - MacBook pro mid 2012

@catarinajones @wtvcarolina

Which exact versions of macOS are you both running?

I've merged your posts into this ongoing thread on the issue with 2012 Macs with Intel HD 4000 chips.

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 61 of 102 (705 Views)

Re: Sims 4 crashing while playing - MacBook pro mid 2012

★★★ Newbie
@Bluebellflora I am running osMojave 10.14.3 - the only update I can get is Catalina, so dont think I can update to 10.14.6
Message 62 of 102 (701 Views)

Re: Sims 4 crashing while playing - MacBook pro mid 2012

[ Edited ]
★★★★ Novice

macOS Mojave, 10.14.3

Message 63 of 102 (692 Views)

Re: Sims 4 crashing while playing - MacBook pro mid 2012

@catarinajones

Yes you can, in System Preferences > Software Update Standard smile

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 64 of 102 (658 Views)

Re: Sims 4 crashing while playing - MacBook pro mid 2012

★★★ Newbie
@Bluebellflora I still only get Catalina as an update and no other Mojave ones
Message 65 of 102 (654 Views)

Re: Sims 4 crashing while playing - MacBook pro mid 2012

★★★★ Novice

Mine too, but if you click on ‘There’s more updates available’ (rough translation as my Mac is in portuguese) it shows 10.14.6! 

Message 66 of 102 (635 Views)

Re: Sims 4 crashing while playing - MacBook pro mid 2012

★★★ Newbie
@wtvcarolina where do you see that?
Message 67 of 102 (623 Views)

Re: Sims 4 crashing while playing - MacBook pro mid 2012

★★★★ Novice

Mine shows it under the place where it says MacOs Catalina!

Message 68 of 102 (607 Views)

Re: Sims 4 crashing while playing - MacBook pro mid 2012

★★★ Newbie
@wtvcarolina thank you! mine doesn't have that but I managed to get it through the app store so its downloading now Standard smile
Message 69 of 102 (599 Views)

Re: Sims 4 crashing while playing - MacBook pro mid 2012

★★★★ Novice

If the game works after it pls tell me!!! Don’t really wanna mess with the OS right now as everything is closed due to lockdown and don’t want to stay without my Mac for god knows how long hahaha! 

Message 70 of 102 (595 Views)