September 2020 - last edited September 2020
September 2020
Hello @auralpics4
Make sure your GPU drivers are all up to date and does your system meet the minimum requirements to run the game properly?
September 2020
Hello
How do I check if the GPU drivers are up to date?
And I have all the requirements except for the video card. It suggest a NVIDIA GTX 650 or better card and I have an Intel HD Graphics 4000 1536 MB card. I don't know if that's good or not.
My specs:
Mojave 10.14.1
2.5 GHz Intel Core i5
16 GB Memory
Intel HD Graphics 4000 1536 MB
September 2020
I’ve merged your post into this thread for users having the same issue on your model Mac. Please update Mojave to 10.14.6. You can do this through System Preferences > Software Update.
September 2020
@Bluebellflora thank you. Updating Mojave fixed it.
November 2020 - last edited November 2020
Having trouble with sims 4 crashing even after clearing sims 4 folder to desktop, starting new character, and game, no mods or cc, uninstalling sims 4 and origin and reinstalling, closing origin in the game, and logging out of origin and restarting computer and logging in again. Have also repaired the game multiple times with the same problem. Listed are my computer specs:
Thank you!
November 2020
January 2021
Hi guys! I am at my wits end. I've tried everything repairing, uninstalling, etc. I don't know what to do. It may be something so simple to fix, but I just need help. Before the last update in November my game was running fine. After that update, my game has just been unplayable. I decided to wait and see if maybe the next update (recent) would help. So I ended up starting the game, and it still crashed once the world would load. So I decided to just start a new game, fresh. Deleted the Sims 4 folder, uninstalled the game, Origin, and reinstalled everything. Built a new Sim and moved them into the house. The game works fine in CAS. However, when I go to play as the sim it worked fine for a bit, then the game randomly starts to slow down and lag and then it suddenly crashes. It constantly does that. I can't even put anything inside of the house, and the game will start to lag and crash. I've never had this problem before which is odd. Any help or advice would be greatly appreciated!
January 2021
Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...
January 2021
Sure! Here's the information about my Mac.