Sims 4 Startup Issue - black screen & crashes

by Rosehymn
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Sims 4 Startup Issue - black screen & crashes

★★★ Newbie

I recently downloaded The Sims 4. Upon trying to load the game for the first time it went to a completely black screen for a couple of seconds then crashed. I tried repairing the game multiple times through Origin. I tried moving The Sims 4 folder to desktop as I have seen other recommendations. I have tried multiple times and it has never successfully loaded. My specs are:

MacBook Air (13-inch, Early 2015)

1.6 GHz Intel Core i5

8 GB 1600 MHz DDR3

Macintosh HD

Intel HD Graphics 6000 1536 MB

 

Is my Mac just not good enough to play the game?

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Re: Sims 4 Startup Issue - black screen & crashes

@Rosehymn 

 

Could you disable Origin in-game and see if that helps - https://bluebellflora.com/2017/12/23/disable-origin-in-game/


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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