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Sims 4 Startup Issue - black screen & crashes

by Rosehymn

Original Post


Sims 4 Startup Issue - black screen & crashes

★★ Newbie

I recently downloaded The Sims 4. Upon trying to load the game for the first time it went to a completely black screen for a couple of seconds then crashed. I tried repairing the game multiple times through Origin. I tried moving The Sims 4 folder to desktop as I have seen other recommendations. I have tried multiple times and it has never successfully loaded. My specs are:

MacBook Air (13-inch, Early 2015)

1.6 GHz Intel Core i5

8 GB 1600 MHz DDR3

Macintosh HD

Intel HD Graphics 6000 1536 MB


Is my Mac just not good enough to play the game?

Message 1 of 2 (89 Views)

Re: Sims 4 Startup Issue - black screen & crashes



Could you disable Origin in-game and see if that helps -

Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 

The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
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