Sims 4 Screen Flickering/Glitching on MacBook Pro

[annalmiller33]

I've been running Sims 4 on my Macbook Pro 2015 for years, but it just recently stopped working. I'm able to start it up, but the display glitches/flickers and it's hard to play. It'll calm down eventually, but everytime I hover over a button, it flickers again. Everything is updated (both my Mac and the Sims), so I'm not sure what's going on. I don't have any mods or CC either, and my Mac also supports metal. I also play my game on pretty low resolutions/settings. Any advice would be greatly appreciated, I'm getting really bored during quarantine!!

[Bluebellflora]

@annalmiller33 

Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...

If you play in windowed mode does it happen across the whole screen or just in the game screen?

[annalmiller33]

Hi!

Here's some more information about my Mac.

macOS Catalina (10.15.4)

MacBook Pro (Retina, 15-inch, mid 2015)

2.2 GHz Quad-Core Intel Core I7

16 GB 1600 MHz DDR3

Intel Iris Pro 1546 MB

I’m just trying to play the normal version of the game, I haven’t downloaded Legacy.

I don’t believe I have any anti-virus installed.

Yes, I’ve repaired the game.

Nope, no mods or CC.

I just checked and it seems to be fine when I play in windowed mode. However when I'm in fullscreen, it flickers everywhere at first, and then only around places I hover. 

[Bluebellflora]

@annalmiller33

You seem to have this issue - https://answers.ea.com/t5/Technical-Issues-Mac/CURRENT-ISSUE-Game-has-glitchy-lines-across-the-whole...

Windowed mode is the only workaround at the moment